Red Star Macalline shall be jointly and severally liable for the business activities of all merchants in the mall. All products sold by Red Star Macalline will be subject to public supervision by consumers. When consumers complain about goods or services and it is difficult to reach an agreement in the end, they can ask Red Star Macalline to "pay in advance" after finding out the facts.
U 30 days no reason to return.
Consumers reach a shopping intention with merchants in Red Star Macalline, and issue unified sales contract documents (stamped with Red Star Macalline after-sales service seal) and unified cashier documents. If you are dissatisfied, unsuitable or dislike the purchased goods within 30 days from the date of paying the deposit (except those in the 30-day no-reason return rule, which is not within the 30-day no-reason return range), you can return them in the customer service center of the mall without any explanation.
U 3 times the same city price difference
The normal goods (non-customized, samples) you bought from Red Star Macalline, if you find the same type of shopping mall in the same city, brand, model/specification within 7 days, the price is lower than that of Red Star Macalline, we will give you a triple refund with the valid shopping voucher of this shopping mall. (The price difference between goods specially handled by shopping malls in different cities/regions, different brands, different models/specifications and individual shopping malls is not included in the refund scope; In addition, based on the comparability of customized products, customized products do not belong to the category of refund).
You are fully responsible for the products you sell.
Where a consumer purchases goods in the Red Star Macalline chain store, and holds the unified sales contract document of Red Star Macalline (stamped with the after-sales service seal of Red Star Macalline) and the unified cashier's receipt, or there is definite evidence to prove that the goods are purchased in the Red Star Macalline chain store, the consumer has questions and complaints due to product quality problems (product quality problems are identified according to relevant national laws and regulations). During the three-guarantee period stipulated by national laws, Red Star Macalline Store is responsible for the whole process and bears corresponding responsibilities.
Advocate green environmental protection policy
Red Star Macalline is committed to advocating green environmental protection, being an industry leader, implementing the merchant qualification examination system, striving to achieve green environmental protection of shopping mall products, and striving to create a warm and harmonious home for consumers from the perspective of health, beauty and practicality.
U delivery and installation arrive on time
At Red Star Macalline, freight and installation fees are never added to the price of furniture you buy. As long as you need, we provide you with delivery and installation services (the specific delivery scope and standards are subject to the signing of the order). All furniture and building materials businesses operating in Red Star Macalline must complete the delivery and installation tasks according to the time agreed in the contract, otherwise they will be liable for breach of contract, that is, they will pay liquidated damages to consumers at the rate of 3‰ of the paid goods for each day of delay; After more than 30 days, consumers have the right to terminate the contract.
U home furnishing consultant quan shopping guide
If you need help, you can go to the main desk of the shopping center. We will arrange professional real estate consultants to recommend the purchase plan for you according to your living needs, so that you can save time and worry.
U designer free consultation
Red Star Macalline Shopping Mall provides free home improvement design and furniture design consulting services.
Free parking
Red Star Macalline provides sufficient parking spaces for customers who drive to the mall without charging any parking fees (we provide the venue, but we have no obligation to keep it, and the customers are responsible for any damage or loss).