What is the time limit for your reply to our inquiry and other questions?

Hello, we will give a direct reply to the valid appeal posts posted by netizens within 24 hours, and we will give a reply within 12 hours, no later than 48 hours, if we cannot give a direct reply and need to hand them over to the department. For example, "we have accepted the problem you have reflected, and we will reply with the post when the department has feedback results." And so on, and contact the department to reply to the final opinion as soon as possible, in principle, it is a working week to reply; If the response time is extended due to departmental coordination, we will report the extension. Thank you for your participation!