(2) Go to the homepage of 12345 service platform.
(3) Click I want to complain.
(4) Enter the user type selection.
(5) Select the claim type.
(6) Click the consent notice.
(7) Enter the claimant information page.
(8) Fill in the details of the applicant.
(9) Click Next.
(10) Enter the page to fill in the complaint.
(1 1) Fill in the claim information.
(12) See the reading instructions for uploading attachments.
(13) Click to submit a claim.