Enjoy the delivery experience and set sail for a beautiful journey.
Distribution is an important part of the new retail service model. It is a new contact point of sincere communication between brands and users, and a new starting point for a beautiful journey. R car hopes to create a relaxed and pleasant environment for users to pick up the car with a unique and exclusive experience.
Beauty lies not only in the atmosphere, but also in the reliable service process. R Auto Delivery Center provides users with peace of mind in every link of delivery through unified standard service and products with uniform price and quality: from the moment the user places an order, the order information is transmitted to the delivery center, and special personnel begin to prepare for calling a car and keeping the car, so that the car can "wait" for the arrival of the owner in advance.
At the time of delivery, the vehicle has been tested by PDI in advance and thoroughly cleaned and prepared. In the links that users care about, such as financial business handling, insurance billing, licensing services, etc. The distribution center will assign a special person to track the service to ensure the first response to user feedback.
Next, R Auto will continue to accelerate the pace of building a new retail service model. Network ecological channels such as flagship store in R-Super central city, R-Center city center store, R-Store city supermarket store and R-Station are being accelerated nationwide, fully integrated into users' life scenes, bringing high-quality and convenient services all day, all regions and the whole process. It is estimated that by the end of this year, the offline network of R cars will cover more than 40 cities across the country, and there will be 60 experience stores of various types.
Challenge the five rings and six laps, and the battery life is even better.
Beijing is the weather vane of China's new energy vehicle market, but the travel efficiency is still an important factor that affects users' choice of pure electric vehicles, among which the reliable cruising range that can reflect the real vehicle scene is particularly critical. On the same day, An ER6 set off from Beijing Renji Building, along the Fifth Ring Road, after nearly two hours of morning rush hour, and arrived at the distribution center after six laps. The total mileage of this challenge is 630.6km, and the remaining power is 8%, which proves that the long battery life of 620km is reliable and trustworthy.
ER6' s outstanding achievements benefit from the blessing of SAIC's world-class "green core" new energy technology. ER6 is equipped with a highly integrated electric drive system, a safe and reliable battery system, and an eight-layer hairpin motor with high power and high torque density. Combined with a compact and innovative coaxial arrangement scheme, it has made an important contribution to the long battery life of ER6 620km. On the battery level, ER6 adopts an innovative large-module battery scheme for the first time, equipped with a mature and stable NCM523 battery. The energy density of the battery is 180Wh/kg, reaching the performance of NCM8 1 1 battery.
The comprehensive performance of ER6 is also very comprehensive. 15 minutes to charge 200km, the fastest charging speed at the same level, and a cup of coffee can fully charge the power for 200km; The lowest power consumption at the same level is 12.2kWh, which greatly reduces the travel cost. Taking Beijing's electricity price of 0.4883 yuan as an example, the electricity cost of ER6 is only 5.96 yuan, and that of commuting cost is only 35.76 yuan a week.
In terms of intelligence, ER6 is equipped with SKYEYE system, bidding farewell to manual "ignition" and "face brushing" startup; BYOD multi-users can control the car at will, realize complete control of the car, and make the driver concentrate on driving safer; The new Internet car intelligent system 3.0-PRO has the functions of personalized big data navigation and AI intelligent active interactive voice, making travel life smarter and more convenient.
For R car, establishing a trust relationship with users is not only delivery, but also lasting communication and a better pure electric driving life. In the future, R Auto will not forget the initial intention of the brand, live up to the expectations of users, continue to exert its strength in products and services, realize the imagination of travel with innovative technology, and let more users "love and trust".
The activity interviewed the close contact between netizens and SAIC network celebrities.
As an activity of SAIC R, according to the concept of "customer is everything", the first representatives of Beijing user partners Jin Xiaowen, Wu Hao and Xue Yifei had close contact with SAIC leaders, and the interview was very intimate. Actually, it should be like this Customers are God, not parents. Therefore, the high-level manufacturers of this dialogue are also very powerful. Yang Xiaodong, Vice President of Shanghai Automotive Group Co., Ltd., and Yu Jingmin, Deputy General Manager of Shanghai Automotive Group Co., Ltd. attended the dialogue. The following is a record of the dialogue between some car owners and manufacturers.
Pangtouyu: Good afternoon, everyone! Welcome to today's activity, "A quiet life is like a promise". I have participated in many activities, but there are not many such direct communication occasions. Thanks to our users, our user partners and all our media friends, who are also our partners and supporters. Thank you for coming! Let's invite the representatives of the first batch of user partners in Beijing to take the stage. Please welcome Jin Xiaowen, Wu Hao and Xue Yifei.
I see. Jin Xiaowen is the owner of 00 1. He is very handsome. He is Dr. Peking University, who studies international relations. I won't interview you about national affairs today, and I won't ask you why you didn't buy Tesla. I just want to ask how do you know about our R car? Why did you choose ER6?
Jin Xiaowen: I am very excited today for three reasons. First, I came by bus in the morning and I can drive back at night. Secondly, because I am the owner of 00 1, I feel that it may be because the brand friend Zhu was the first owner, and then my name also has the word "Wen", so I became the owner of 00 1. The third excitement is because I can sit with manager Yu. Previously, I could only see the activities hosted by Manager Yu on the screen. Very exciting. Today, I finally sat with manager Yu. Actually, I've been paying attention to this car for a long time. Just now, Teacher Yu said that I studied international relations. In fact, there is a very popular word in our study of international relations, which is called "uncertain times". In other words, I don't know what will happen in the future. I'm Xiao Bai in terms of cars, and I don't know much about them. From this perspective, it is also uncertain. Then why did I choose R car in uncertain times? Teacher Yu mentioned "from love to trust" just now. In fact, I love and trust, and the two are combined. In addition, many car owners have said that its face value, performance, cruising range and quality are very good, which is also an aspect we trust. So I paid attention to ER6 very early, and it went on the market on August 13, and I kept staring at the screen. Then I placed an order as soon as the new car came out and became the owner of 00 1.
Pangtouyu: Thank you for bringing us a wonderful story, which can be said to be from love to trust and from trust to love. Thank you for choosing us. I know you are 00 1, and Orfila won't buy it. Please share it with Orfila.
Wu Hao: I'm a technical man and I know a lot about radar. I have been paying attention to ER6 for a long time, mainly focusing on the performance, power, safety and adjustment of the car. As a science and engineering man, it must be fast and accurate to meet your favorite car, so I wanted to place an order that night. But the daughter-in-law said that it depends on the face value and depends on the real car. The next day, my wife went to the Raffles Experience Center in Dongzhimen, Beijing for a field trip, and then decided.
Pangtouyu: I have studied the situation in Wu Hao. He is engaged in major scientific research, but his wife makes the final decision on such a small matter as buying a car. His wife didn't come today Her name is Jingjing, and she is a judge, so she often wants to be quiet. Originally, you were the owner of No.001in Wu Hao, but you quietly said that you wanted to check all aspects of ER6, and the order was a little late. Wu Hao really does science and technology. He works in millimeter-wave radar, which can go up to the sky or down to the ground. We have it in the car, too. How much do you know about automotive radar?
Wu Hao: We made an ACC, with automatic braking at the front end, blind spot monitoring at the left front, right front, left rear and right rear, and a reversing radar at the rear. At present, many people are studying the radar for sitting comfortably in the car. Our company also cooperates with many companies to install radar in cars to check passengers' vital signs. If children or pets are left in the car, they can call the police to provide more protection for the safety of our users and friends.
Fat Head Yu: Wu Hao, I suggest you send an invitation to Dong Ge, the chief partner, not only to buy a car, but also to do business. What do you think of our radar level of ER6?
Orfila: It's really good. The speed accuracy is quite good. In fact, I was a dual identity in my previous company, your supplier and your customer.
Fat head Yu: Then we are close relatives. I was not particularly excited when I saw it, because I thought of Mulan. This is not an introduction. How did you learn about our model R car? Why did you choose ER6?
Xue Yifei: I studied fine arts and have been engaged in creative design. I was moved when I saw the body color of ER6 Shuguang Silver. First of all, I was circled in the face value. Besides, buying a car is my immediate need. I live in Yanjiao and am an inter-provincial resident. I commute about 60 kilometers every day, not counting the morning and evening rush hour traffic jams, so long battery life is too important for me. It can be said that ER6 meets my needs from the inside out.
Fat Head Yu: Yifei values 620 kilometers of battery life and has a super high value. When you say 620, I think of August 13, our brand activity. How did Zhu talk about 620? Yifei, remember?
Xue Yifei: He said 620=520+ 100, from love to trust.
Pangtouyu: Yes, we are a new force in the national team, so Zhu also likes it. I interviewed you. Do you have any questions for me?
Wu Hao: I want to ask a question. Just now, I watched the big screen with Dr. Jin and saw a cool sci-fi white R room. We especially want to experience it for ourselves. But in the magic capital, we are all very busy at work. Is it possible for R space to appear in Beijing one day? It may be more suitable for our bird's nest and water cube.
Fathead Yu: Comrades, I can't answer this question because I'm not ready. Let's applaud the chief partner Dong Ge for your answer.
Brother Dong: That's a good question. In fact, the moment R space appeared on the Huangpu River, it became an eternal representative building. Because it can occupy a place in Lujiazui's world-class landmark, it means that it is not only China's, but also international. We also hope that it will be eternal in the hearts of our users. Our milestone will be moving and touring in major cities across the country. The R space in Shanghai will last until June 165438+ 10, and then we will make a tour in Beijing, Shenzhen, Hangzhou and Guangzhou.
In Shanghai, we cooperated with companies such as Bili Bili, Zebra Network and Xiaohongshu, and did a lot of activities. There was a smart mechanical girl at the door, making R space a punching point for online celebrities in Shanghai. We have many friends in Beijing, such as Horizon, Didi, ByteDance and Baidu. We will bring R space and set up an online celebrity punching point. The location must be in a landmark, maybe Sanlitun is more suitable, or other more suitable places. At that time, please ask three car owners and more users to punch in.
Jin Xiaowen: Just now, Yu Xiansheng mentioned the concept of partner. I want to ask a question about this partner. Do we have a follow-up plan to establish a partner? Mr. Yu and Mr. Yu also came to our activities and mingled with us.
Brother Dong: Partners must have * * *, and we will definitely interact. When there is no epidemic, we will hold some activities regularly or irregularly, and everyone will build them. But even if the epidemic is there, it can't stop us from building R. We can do activities on the cloud. About rights and interests, we can also continue to discuss. This kind of rights and interests are obtained through the "mutual respect and love" of our partners.
Jin Xiaowen: I also hope to have more opportunities to meet the two chief partners, and it is best to hold more activities in Beijing.
Brother Dong: I think Mr. Yu Can did this. His greatest feature is that he travels frequently. You just said that you could only see him online before. In fact, I can only see him online in the company.
Xue Yifei: I want to ask Pangtouyu on behalf of our car owner. Our ER6 has a lifetime free basic maintenance and a lifetime three-electricity warranty. If the later experience in this field is not so wonderful, can I complain to you?
Pangtouyu: Partners can complain under our approval. Nevertheless, our ER6 still has four lifelong commitments: lifetime three-electricity warranty, lifetime vehicle warranty, lifetime free basic maintenance, lifetime free basic traffic and software upgrade. We can all promise to keep our promises. Thank you for your question.
Dong Ge: Speaking of life, why do you call us the new power national team? There are many "forces" that are unstable now. We have the obligation and responsibility to pass on this "force", so we call it a new force. This power is a long-term commitment, just like free love, free marriage and lifelong love. Therefore, our feelings are mutual. As long as we have feelings, we will be close to each other. This is our commitment, our commitment to society and users. At the same time, users will love and trust us.
Xue Yifei: I also believe that I didn't make a mistake.
Fat fish: You can't make a mistake. Jingzhi's life is like a date. Today, the scene where all the partners are together is like a family. We want to interact with you. Does anyone have a question?
Reporter: R Auto has repeatedly mentioned that it is the first "national team" to land new retail. Today, several car owners who have experienced new retail are on the scene. I want to ask you, where is the new retail of R car? Compared with your previous impression or imagination, what kind of experience did you have in the process of actually seeing and buying a car? Share it with us.
Jin Xiaowen: At first, for us, buying a car was like fighting wits with a 4S store. There were many pits. But as far as the new retail service model I personally experienced is concerned, I think the national unified retail price is particularly good, which is largely a kind of trust, or it can definitely give you a value that has no comparison. Now I have a very harmonious relationship with the store manager, which feels good. Traditional 4S stores ask about prices, and almost every store is different. I want to keep running, and I feel that a lot of time has been wasted. From this point of view, I am very satisfied with the experience of R car service, which really embodies a new kind.
Wu Hao: Let me talk about my car buying experience. Actually, I also looked at other brands before choosing ER6. At that time, I went to 4S shops of other car brands and learned about the purchase tax, because I was replacing my old car. One of the stores said that you sold cars in our store, and I gave you 7000 yuan. Later, I went to another 4S store, and the staff of the store evaluated my car and said that my car was undervalued. I said, I sold it from you. Is there a replacement subsidy? He said that if you sell it here, you will get a subsidy of 5000 yuan. I wondered at that time why the subsidies given by the two stores were 2000 yuan worse in Beijing. Later, I learned about R car, and learned that we adopted the national unified pricing, including the car purchase policy is consistent. When buying a car, the salesman is also very careful and responsible, and they all answer us with the same caliber. The service content and business model are open, breaking through the traditional model, which makes me feel that R car is particularly trustworthy.
Xue Yifei: As a girl, the biggest feeling that R car gives me is relaxation. Buying a car is easy. You can go to the experience store to see the car while shopping.