Notice of cancellation of all performances of Xinghai Concert Hall before March 1
The Guangzhou Symphony Orchestra also announced the cancellation of the concert today, announcing that the Valentine's Day concert scheduled for February 14, the music season concert conducted by Yu Long on February 22nd, and the music season concert conducted by Jonathan Brocksome and played by piano legend Taishan Deng on March 1 Sunday were all cancelled. After the performance, Guangjiao will release the latest notice in time according to the unified deployment of the superior and the prevention and control of the epidemic situation until the end of the epidemic response.
Xinghai Concert Hall announced today that it will cancel all performances before March 1, including the Guangzhou Lantern Festival concert scheduled for February 1 1 and the Grammy trumpet superstar Chris Bodie concert scheduled for February 29. According to the concert hall, in order to reduce the unnecessary travel of the audience, the relevant refund can be paid online or by express delivery according to different ticket purchase channels and ticket collection status, without going to the ticketing center of Xinghai Concert Hall in person.
Refund plan
1 Audience who bought tickets from Guangdong Cultural Ticketing Network but haven't picked them up: We will refund the tickets online for you, and the money will be directly returned to the payment account when purchasing tickets. You just need to wait patiently and don't need to take the initiative to do anything; Due to the large amount and concentration of this refund, we need some time to ensure that the refund is accurate. If you don't receive the relevant refund before April 1, please call our hotline at 400- 108-8808 or 020-87358735.
Audiences who have purchased tickets under the ticketing center line of Xinghai Concert Hall or Guangdong Cultural Ticketing Network: In order to facilitate everyone, reduce unnecessary travel and avoid congestion, we will open SF Express to refund tickets for those who have purchased tickets and collected tickets. Please pay special attention. Due to the pressure of express delivery business recently, in order to better divert and reduce the delivery error rate, we postponed the refund time of SF Express to April 1 to June 1. Thank you for your tolerance and understanding.
From April 1 day to June 1 day, the audience can send the tickets together with written information such as account name, bank, account number and contact mobile phone number to Xinghai Concert Hall by express delivery. Please make sure that the information is accurate before sending. We will give you a refund after receiving it, and the ticket money will be directly transferred to your bank account. (Ticket Express Address: Ticket Center of Xinghai Concert Hall, No.33 Qingbo Road, Ersha Island, Yuexiu District, Guangzhou; Recipient: Ticket Center; Tel: 020-87358735.
Audiences who purchase tickets through other channels: For those who purchase tickets through other channels, please contact the corresponding ticketing platform for refund. If you buy the February 15 Romantic Concert or February 16 Cartoon Classic Concert hosted by Philharmonic, please contact Philharmonic or pay attention to its announcement to refund your ticket.
In case of cancellation or refund, please call Guangdong Culture Ticketing Network (hotline 400- 108-8808) or Xinghai Concert Hall Ticketing Center (020-87358735) during working hours (Monday to Friday, 9:00 to 17:00). Many people have consulted recently. If the line is busy or waiting, please wait patiently or call back later. In order to respond to the call of the government and cooperate with the epidemic prevention and control work, the ticketing center of Xinghai Concert Hall in Ersha Island temporarily suspended the opening of on-site ticket sales, refund and consultation. If there is any adjustment, it will be announced in time. Thanks for your support and understanding.
Traffic guide
be self-drive
Direction of Guangzhou Avenue: Go west along Datong Road, pass through CR Vanguard, turn left into Xiaowu Street and Haishan Street, and turn left into Qingbo Road at the end of the road.
From Jiang Yan Road: Go east along Datong Road, turn right into Yu Yan Road, turn right into Tan Yue Street at the first crossing, turn left into Qingbo Road by the river, and then go east.
public transportation
You can take the following bus lines to Xinghai Concert Hall: 89, 13 1A/B, 194, B2 1.
subway
Donghu Station of Metro Line 6, transfer to 89, 13 1A, 194, B 21; Take Metro Line 5 to Wuyangcun Station, and transfer to 89, 13 1B, 194, B2 1.