According to your description, I suggest you refer to the following information:
Do you have the same problem when running other games or programs?
A, if other programs will have such problems, I suggest you can follow the following methods to see if you can solve the problems you encounter:
1. Unplug the external connection of the machine and the added hardware equipment;
2. It is suggested that you can right-click on the computer to select Properties, then select Device Manager in the pop-up interface and right-click Device Manager to uninstall the graphics card device (please check Delete the driver software of this device), and then install the graphics card driver of your machine to see if it can solve the problems you encounter.
3. Upgrade the anti-virus software of the machine and carry out comprehensive anti-virus;
4. Close the startup items that are not commonly used, as shown below:
Press Win R to call the running window, enter msconfig, click OK, select the Start tab, cancel the program that does not need to be started, and then click OK to close the startup of this program.
5. If the problem of the machine still exists after the above operation, it is recommended that you save important files and restart the machine. When the HP logo appears on the machine, press F 1 1 to restore the operating system of the next machine, and see if the problems encountered can be solved.
Note: If your machine does not have windows operating system pre-installed, it is recommended that you try to put it on the system installation CD to save important files, and then reinstall the operating system to see if it can solve your problem.
B, if you run other programs without the same problem, then the problem you said should be caused by the game. I suggest you try to reinstall the game in a different version and see if you can solve this problem. If the problem of the machine still exists after you change the version, I suggest you try to contact the technical department of this game to see if they have any good ways to help you.
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..