With the overall coverage of the national network and the advantages of rich call center functions, businesses and enterprises can use 400 to realize national unified number access, build enterprise service brands and comprehensively enhance service image.
Product features:
1. Multiple access modes: users can access by using various communication modes such as mobile phone, fixed line and PHS. And the open area is wide, expanding 400 million mobile phone users.
2. Preferential tariff: the communication fee of 400 number is only about half of the current call fee of 800 number, which saves a lot of call fees and costs for enterprises.
3. Unify the national access number and enhance the brand image: nationwide, users can dial 400 according to the "400 enterprise national unified hotline" issued according to the needs of enterprises, and can directly connect the phone to the designated destination according to the pre-set routing transfer scheme of enterprises, and users only need to pay the local call fee.
4. The number will remain unchanged for life: if the enterprise chooses the 400 number, it will not change the number due to the change of enterprise address, the increase of branches and the expansion of business scale.
5. Reduce malicious calls: The use of 800 numbers by enterprises will make many invalid calls occupy the service resources of enterprises and increase the telephone cost of enterprises. The use of 400 numbers will make users pay a little local telephone charges, thus avoiding the disadvantages of being completely free.
Functional features:
1, regional routing: according to the 400 numbers dialed by users in different regions, it can be routed to different seats or cities.
2. Time routing: According to the 400 numbers dialed by users at different times, it can be routed to different seats or cities.
3. Busy routing: When the call to 400 service is busy or no one answers, the caller can transfer the call to another set number.
4. Call interception: according to the different businesses of enterprises in different regions, users in some regions are restricted from dialing 400 numbers to control the telephone charges of enterprises.
5. Call limit: You can set the maximum number of calls in a month. When this number is called more than this number, it will not be connected.
Quality service:
400 is a professional service team and a 7×24-hour service hotline to solve customers' problems at any time.
Tariff standard
1, account opening fee: free of account opening fee during the preferential period;
2. Monthly rental fee: free of monthly rental fee during the preferential period;
3. The background function system is free to use.
4. Standard tariff:
400 business hotline fee (with background function): 0.3 yuan/minute, national unified tariff;
400 naked number: long-distance charge 0.3 yuan/minute; The local call charge is 0. 1 yuan/minute.