How to establish an enterprise process management system

First of all, it is very important for enterprises to establish a process management system. The introduction and continuous dissemination of the concept of process management is the premise and foundation. Through training, seminars, publicity in internal journals, BPM(BPM professional knowledge consulting Ma 'an China Process R&D Center) and other means, let enterprises establish process awareness and let enterprise members think and understand everything from the perspective of process.

The second step is to build a process framework and form a process overview and list: sort out the main line of departmental business processes, define key and core businesses, then determine the main business processes and determine the relationship between these processes, then identify and sort out overlapping processes and confirm the process list.

The third step, key process optimization: identify and eliminate non-value-added links in the process, simplify necessary activities, integrate process elements, and make the process smooth and coherent, so as to better meet customer needs.

The fourth step is to establish a process management organization and system: establish a process management organization, which is responsible for the management of process construction, review, release, implementation, optimization, solidification and termination, and control the process of process generation, change and implementation. Formulate the process management system, define the responsible person and department of the process, and the management process of process evaluation and audit.

The fifth step is the implementation and continuous improvement of the process: the most important thing in process management is to carry out the implementation and continuous improvement of the process to form a virtuous circle and spiral rise. At the same time, process management can not be completed at one time, but a long-term and continuous work, and it is necessary to establish a mechanism of continuous management and self-improvement, so as to realize continuous evaluation, improvement and promotion.