1. What are the methods for Shanghai Medical Insurance to query personal accounts?
(1) Log on to the website of Shanghai Human Resources and Social Security Bureau or the website of Shanghai medical insurance bureau, and select "Personal Medical Insurance Information Inquiry" to inquire about my retirement status, enrollment method, account status, current account balance, previous account balance, current emergency status, current hospitalization status and other basic information.
Note 1: both the medical insurance website and the 9622 18 self-service voice service system use password input and query methods. If the insured wants to inquire personal account information, they must pass password verification before they can inquire on the medical insurance website or the 9622 18 self-service voice service system.
Note 2: When the insured applies for setting a password for personal information inquiry, he/she needs to bring his/her ID card, social security card or medical insurance card to the medical insurance centers in all districts and counties and the medical insurance service points in streets (towns).
Note 3:9622 18 self-service voice service system or medical insurance centers in all districts and counties and medical insurance service points in streets (towns) can provide information inquiry and password modification for the insured. After completing the password modification, the insured person can query the information in the "Personal Medical Insurance Information Query" item of the medical insurance website the next day.
(2) Call Shanghai Social Security 12333, and call Wobao. Com, the unified telephone number of Shanghai Medical Insurance Center is (02 1) 12333. At the same time, you can consult the designated hospitals of medical insurance cards, medical insurance handling, medical insurance payment (supplementary payment), medical insurance transfer and other issues.
(3) Go to the Shanghai Social Insurance Service Hall and handle the related business of personal account inquiry of Shanghai medical insurance in the personal inquiry window.
Second, the Shanghai medical insurance card processing process
Insured persons shall use social security cards when seeking medical treatment in designated medical institutions in this Municipality, purchasing medicines in designated pharmacies, or handling various medical insurance affairs such as sporadic medical expenses reimbursement in medical insurance agencies in this Municipality. For those who do not belong to the scope of social security card issuance, or who do not apply for social security card for some reason, they can use medical insurance card.
(a), "medical insurance card" for the following ways:
1. The insured person carries his/her valid certificate (ID card, household registration book, etc.). ) apply to the neighboring county medical insurance center, and the county medical insurance center will settle on the spot.
2. The insured person can also apply to the nearest service point for handling, and the service point will be settled within 3 working days. The insured person shall go to the service point to receive the "Medical Insurance Card" within the specified time.
3. The insured may entrust others to handle it on his behalf. The customer must carry the valid certificates of himself and the insured when handling.
(2) Precautions for the use of medical insurance cards:
1. The medical insurance card shall be properly kept, and shall not be bent, folded or scratched, and shall not touch magnetic objects (such as TV, stereo, magnetic buckle, etc.). ).
2. The medical insurance card is only for the insured's own use, and shall not be lent, fraudulently used, altered or forged.
3. When the medical insurance card cannot be used due to the equipment failure of the designated medical institutions or pharmacies, the medical expenses shall be paid by the individual in cash first, and after the failure is eliminated, the medical institutions or pharmacies with the original equipment failure shall re-settle according to the regulations.
4. If the insured person terminates the relationship between household registration and medical insurance in this Municipality due to going abroad or death, the insured person or his family members shall return the medical insurance card to the city, county medical insurance center or service point for cancellation.
I will arrange this article for you. I hope it has certain reference value for you to understand the inquiry of personal account of medical insurance. In practice, when you need to inquire about personal medical insurance accounts, please consult specific departments.