First, open government affairs. Publicize the responsibilities, authorities and audit procedures of audit institutions, as well as policies, regulations, rules and systems related to audit work in newspapers, radio stations, websites and other media; When conducting an audit, the audit team shall disclose the audit basis, audit scope, audit procedures, audit contents, auditor's integrity discipline, audit team members, office location, report telephone number, etc. In a prominent position in the audited entity.
Second, adhere to the combination of audit and assistance, help the audited units to establish rules and regulations, improve procedures, sort out finances, improve management and improve economic benefits. Timely feedback the audit results to the audited entity and solicit opinions. According to the examination and approval procedures, the audit results should be announced to the public through television, newspapers and other forms.
Three, strictly enforce the audit work discipline, keep state secrets and business secrets of the audited entity. No personal evaluation, no human audit, all those who can't go home for dinner because of work will eat work meals, and alcohol is strictly prohibited. Adhere to the system of reporting and avoidance, and resolutely investigate and deal with those who violate discipline.
Fourth, when receiving foreign customers, the first inquiry responsibility system is implemented, that is, the staff who are inquired for the first time are informed of the handling procedures and required materials at one time. If they can be completed at one time, the customers are not allowed to come back for the second time. At the same time, be polite, sincere, positive and enthusiastic, answer questions, do what you should do, and don't prevaricate, prevaricate, refuse or delay under any excuse.
Five, the implementation of the audit return visit system, 40% of the audited units to pay a return visit every year. The implementation of audit opinions and audit decisions on the audited entity; Auditors abide by the audit professional ethics and implement the discipline of clean government and audit work in the audited entity; Auditors shall carry out audit procedures and supervise audit work according to law.
County Audit Bureau Service Commitment Letter
On behalf of * * Audit Bureau, I solemnly make the following service commitments on strengthening the efficiency construction of organs and optimizing the soft environment for economic and social development in our county:
First, the first question responsibility system is implemented. When the relevant staff of foreign units and society contact and handle matters in audit institutions, the first staff member will be the first to ask the first responsible person. If the demands received from the staff members fall within the responsibilities of the first person who asks for the first office, the first person who asks for the first office should be serious and responsible.
, handle in time; For those who do not belong to the responsibility scope of the person in charge of the first inquiry and the first office, the person in charge of the first inquiry and the first office should be warmly received, and conscientiously perform the responsibility of "accepting, registering, informing and handling" in accordance with the requirements of the Notice on Implementing the Responsibility System of the First Inquiry and the First Office. There are two or more people at the same time, and the person with high position is the first to ask the person in charge.
Second, insist on trial according to law. In accordance with the provisions of the Audit Law of People's Republic of China (PRC) and other relevant laws and regulations, audit and supervise the authenticity, legality and effectiveness of the financial revenue and expenditure of the audited entity; Effectively safeguard the safety, integrity and efficiency of state-owned assets; Promote the construction of a clean government and ensure the healthy development of the economy and society. Audit institutions and auditors shall adhere to the principles of handling affairs according to law, being objective and fair, seeking truth from facts, being honest in performing their duties and keeping secrets when implementing audit supervision.
Three, the implementation of the audit work time limit. Audit institutions shall, 3 days before the implementation of the audit, deliver it to the audited entity in audit notice. After the audit team completes the audit of audit matters, it shall generally submit an audit report to the audit institution within 60 days. Audit institutions shall, within 30 days from the date of receiving the audit report of the audit team, deliver the audit report and audit decision issued in the name of the audit institution to the audited entity.
Four, abide by the audit work discipline. Auditors shall not accept banquets and high-standard receptions from auditees during the implementation of the audit; Are not allowed to participate in the business of dance halls, bowling, saunas and other activities paid by * * * and the * * tour arranged by the audited entity; Not allowed to participate in gambling activities; Not allowed to work in the audited unit or related units (source: Yongzhou Free Official Document Resources # Website #) and drink alcohol; Gifts, gifts, securities, overtime pay, bonuses, subsidies, welfare products, etc. are not allowed. Given by the audited entity in any name; Shall not occupy the audited entity's mobile phones, computers, motor vehicles and other public facilities (equipment); It is not allowed to borrow the funds of the audited entity, and it is not allowed to reimburse any expenses that should be borne by individuals in the audited entity; Not for individuals, family members, relatives and friends to buy employee shares or unlisted original shares of the audited entity; It is not allowed to ask the audited entity to arrange its own relatives and friends; Service fees, consulting fees and referral fees shall not be collected through intermediary organizations.
Five, the implementation of open government system. Audit institutions shall disclose the law enforcement basis, statutory duties and authority of audit supervision through audit websites and other means. When conducting an audit, the audit team shall disclose the following contents to the audited entity: the basis, time, method, objective, scope and content of the audit; Audit work discipline; The law enforcement certificate number of the auditor. Audit institutions shall, at the same time, inform the audited entity of its rights and obligations in accordance with the law when making audit penalties for the audited entity's financial revenue and expenditure in violation of state regulations.
Sixth, actively accept social supervision. Sincerely welcome the cadres, people from all walks of life and news media in the county to supervise the audit and law enforcement work of our bureau. Set up a complaint hotline (4037869).
If I can't fulfill the above commitments, I will assume the main leadership responsibility and be willing to accept the accountability of the organization.
Commitment:
Service Commitment Letter of Audit Office of Yunnan Province
I'm Yin Jianye, Director of the Audit Office of Yunnan Province. On behalf of the Audit Office of Yunnan Province, I would like to make the following commitments to the society and the public through the media:
First, focus on the center and serve the overall situation. Adhere to the audit around the major decisions of the party Committee and government to serve the central work of the province and the overall situation of economic and social development. Adhere to "comprehensive audit, highlighting key points". Innovating working methods and auditing methods. Focusing on ensuring people's livelihood, we will do a good job in budget implementation and special audits, expand investment audits, and implement performance audits. Fully perform audit and supervision functions and safeguard national economic security.
Two, audit according to law, objective and fair. Determine the annual audit project plan and audit object within the statutory authority. Audit in strict accordance with the provisions of laws and regulations, so that the procedures are legal, qualitative and accurate, and the audit is handled and punished fairly according to law. Earnestly achieve "first trial, two help, three promotion".
Third, open government affairs, honesty and transparency. Open the audit plan and audit procedures, improve the audit hearing and audit reconsideration system, and implement the announcement of audit results. Safeguard the right of the parties to know.
Fourth, seek truth from facts and implement responsibilities. Implement the responsibility system of first inquiry, strengthen one-time notification, and do not shirk or dispute. The implementation of project management system, strict law enforcement responsibility system audit, the implementation of law enforcement fault accountability. Strictly abide by state secrets and commercial secrets of the audited entity.
Five, civilized audit, enthusiastic service. Abide by the professional ethics of auditors, adhere to civilized auditing, and maintain good communication and coordination with audited units. Respect facts and reason, listen to opinions with an open mind and behave in a civilized manner. Warmly receive visitors, patiently solve doubts and doubts, and maintain the good image of audit institutions.
Sixth, time limit, stress efficiency. Strict time-limited completion system, audit notice delivered to the audited unit 3 days before the implementation of the audit; Within 60 days after the end of the audit, the audit report and audit decision shall be delivered to the audited entity and relevant units. At the same time, we should do special things and do them well in advance to ensure orderly and efficient work.
Seven, adhere to the return visit, accept supervision. Consciously accept the supervision of NPC, CPPCC, news media and all walks of life. Actively consult the opinions and suggestions of the audited entity on the audit work, check the adoption of audit recommendations and the implementation of audit decisions, and urge the implementation of audit rectification opinions.
Eight, strict discipline, integrity from the trial. Strictly implement the "eight noes" discipline of auditing, constantly improve the systems of honesty and obedience to auditing, strengthen supervision and inspection, severely punish those who violate discipline, and put an end to using auditing for personal gain.
The above commitments, please all sectors of society, the news media and the masses to supervise. Telephone numbers for reporting complaints: 087 1-36 19807, 363 1932, 3635880.
For information and specific service commitments of the Audit Office of Yunnan Province, please visit the website of the Audit Office, Yunnan Provincial Government Information Open Network and yunnan net.
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Xx audit bureau service commitment letter
First, insist on auditing according to law to improve work efficiency. Audit supervision shall be carried out in accordance with laws, regulations and rules such as the Audit Law of People's Republic of China (PRC) and the Regulations on the Implementation of the Audit Law of People's Republic of China (PRC), so as to achieve "auditing according to law, conforming to procedures, improving quality and civilized auditing". Adhere to the collective study of qualitative and punishment of the problems found in the audit to ensure accurate qualitative and appropriate punishment. Based on supervision, focusing on service, to promote the audited units to improve the internal control system, standardize financial management, and improve economic efficiency. Second, reduce work links and promote quality service. For the convenience of the masses,
First, insist on auditing according to law to improve work efficiency.
Audit supervision shall be carried out in accordance with laws, regulations and rules such as the Audit Law of People's Republic of China (PRC) and the Regulations on the Implementation of the Audit Law of People's Republic of China (PRC), so as to achieve "auditing according to law, conforming to procedures, improving quality and civilized auditing". Adhere to the collective study of qualitative and punishment of the problems found in the audit to ensure accurate qualitative and appropriate punishment. Based on supervision, focusing on service, to promote the audited units to improve the internal control system, standardize financial management, and improve economic efficiency.
Second, reduce work links and promote quality service.
In order to facilitate the masses, improve efficiency, flexibly use policies and regulations to simplify procedures, and do urgent things quickly, the special affairs office takes the convenience of the masses as the starting point. If you can't act according to the regulations, explain the reasons and reply in time, effectively improve efficiency, and resolutely put an end to buck passing. Foreigners who can handle affairs on the spot shall do so in time; If it cannot be handled on the spot, it shall be explained or explained, or the time limit for handling shall be informed. When the person in charge of the first inquiry receives the audited object, he shall abide by the "eight promises of the administrative organ", be polite, sincere, positive and enthusiastic, answer questions and keep his word, and shall not shirk, prevaricate, refuse or delay under any excuse.
Third, adhere to the openness of government affairs and accept social supervision.
Announce the following contents to the public through news media, Internet and other forms: work functions and service commitments, laws, regulations, rules and normative documents for designing audit work, and audit results required by the people's government at the same level, higher audit institutions and laws and regulations.
Fourth, strengthen the construction of a clean government and ensure a clean and honest administration.
Abide by the professional ethics of auditors, strictly enforce audit discipline, and do not abuse power for personal gain or seek personal gain through trial. In violation of the relevant provisions, the responsible person shall be dealt with in strict accordance with the relevant provisions.
Five, improve the management system and ensure the implementation of measures.
Improve the internal management system of the organs, and strictly implement the time-limited completion system and the first inquiry responsibility system. Adhere to the audit return visit system, regularly pay audit return visits to the audited units, actively collect opinions and suggestions from all walks of life on audit work, and ensure the quality of audit services.
Supervisory complaint telephone number: xx-xxx
Hongze Audit Bureau's Service Commitment
First, focus on the "one whip" project of higher audit institutions and do a good job in presiding and co-examining. This year, we will seriously organize higher audit institutions and the government to explain the implementation of the project, and fully safeguard Hongze's interests and image.
Second, continue to deepen the audit of budget implementation around the management of the use of financial funds. Efforts will be made to build a large pattern of financial fund audit, increase the audit of key first-level budget units, continuously expand the audit coverage, and gradually realize the "full-caliber, whole-process and all-round" supervision of financial funds. And the implementation of performance audit of special funds.
The third is to further strengthen the audit supervision of key construction projects invested by the government around serving the economic construction of Hongze County. Follow-up audit and completion audit of several key construction projects, focusing on cost, management and clean government, to achieve the purpose of saving investment, improving management and protecting cadres.
The fourth is to do a good job in auditing the economic responsibility of leading cadres around the change of office. The audit department of outgoing cadres shall conduct outgoing audits respectively. In the audit, we should conscientiously implement the provisions of the Central Office and the State Council on economic responsibility audit, conduct a comprehensive audit of major economic decisions and their effects during the term of office, and make an objective and fair evaluation.
Fifth, earnestly complete the special audit and joint inspection and investigation tasks temporarily assigned by superior leaders and relevant departments, and give full play to the functional role of the audit department.
Sixth, give full play to the advantages of audit specialty, help the audited units to establish and improve internal audit institutions and systems, strengthen financial management, and promote the improvement of fund use effect and economic benefits.
Seventh, do a good job in linking urban poor families, rural assistance and service enterprises, and complete various objectives and tasks assigned by the county party Committee and county government.