Handling conditions 1, deep household residents;
2. Active servicemen of the troops stationed in Shenzhen.
Handling materials
Household registration in Shenzhen and Guangdong province:
Handling: ID card, photo receipt (can be taken on site), entry and exit application form.
Endorsement: you can directly endorse on the self-service machine, and you can carry your ID card, bank card and Hong Kong and Macao pass.
Non-Guangdong household registration: ID card, residence permit, photo receipt (which can be taken on site), entry and exit application form.
Endorsement: ID card, residence permit, bank card, Hong Kong and Macao pass.
1. 16 years old, provide a copy of guardianship certificate (such as birth certificate, household registration book, etc.). ) and the guardian's identity certificate and submit the original; If the guardian is unable to accompany him or entrusts others to accompany him, the original power of attorney of the guardian and a copy of the resident ID card or passport of the ward shall also be submitted.
2. Other supporting materials that the public security organ deems necessary.
Three. Replacement and replacement.
Holders of Hong Kong and Macao Pass may apply for renewal or replacement of Hong Kong and Macao Pass under any of the following circumstances:
1. The Hong Kong and Macao Pass is damaged, lost or stolen.
2. The validity period of the travel permit between Hong Kong and Macao is less than 6 months or shorter than the validity period of the proposed endorsement.
3. Personal identity information changes (the name, gender and date of birth of the applicant change, the facial image of the applicant changes greatly, the fingerprint can be collected after the finger injury of the applicant is restored, and the fingerprint collected by the applicant is damaged, etc. ).
4. The applicant applies for self-service customs clearance service in Hong Kong and Macao.
5. Holders of such passes to and from Hong Kong and Macao need to renew their electronic passes to and from Hong Kong and Macao.
6. Others who really need to renew or reissue their passes to and from Hong Kong and Macao.
Processing flow 1. book online
Log in to the Shenzhen Public Entry-Exit Convenience Network or pay attention to the Shenzhen entry-exit public micro-signal appointment.
For details, please refer to the online booking guide of Shenzhen Electronic Hong Kong and Macao Pass.
How to use WeChat to make an appointment for Shenzhen Hong Kong and Macao Pass?
Warm reminder:
(1) When making an appointment, you can choose to collect the visa in the accreditation hall or by express delivery.
(2) For the first time, the postal scope is limited to Guangdong Province, and the time required for postal express delivery is not included in the processing time, and the application fee does not include postage.
(3) Applicants under the age of 16 must obtain the consent of their parents or guardians in advance. If the certificate is obtained by express mail, the recipient of the mail must be his parents or guardians.
Second, the hall for the picture
With the electronic receipt, the applicant carries the relevant documents and goes to the designated accreditation hall to apply for the Hong Kong and Macao Pass within the appointment time.
1, 15 minutes in advance to the lobby information window to confirm the number, get the reservation number, and wait for the call. (If the application form is not printed, you can print it in the lobby "Easy Application" or the information desk)
2. Fingerprint entry: If two fingerprints are taken, that is, the thumb or forefinger of the left hand and the right hand, and the fingerprint information has been successfully kept in the exit-entry administration department of the public security organ of Guangdong Province, it is not necessary to collect fingerprints again, but fingerprint verification is required. If the authentication fails, fingerprints must be collected again after authentication.
3. Waiting in line: After the fingerprint entry is completed, the application hall will give the applicant a queue number; Wait in line. After it's your turn to get the number, submit the materials to the designated counter for review.
4. Audit in the accreditation hall: the audit is correct, and the payment bill for handling the Hong Kong and Macao Pass is obtained (the applicant who took digital electronic photos in the accreditation hall also has an electronic photo payment bill).
5. Payment and receipt: Payment is made with the payment slip. After payment is completed, the application hall will give the applicant a receipt (this receipt is the basis for obtaining the Hong Kong and Macao Pass).
Tips:
(1) From August 2014 18, all applicants applying for electronic travel permits to and from Hong Kong and Macao must submit their applications and be interviewed, and go through relevant formalities according to regulations; /kloc-Applicants under the age of 0/6 must be accompanied by a guardian when submitting the application. If the guardian cannot accompany him, he may issue a power of attorney to entrust others to accompany him.
(2) Exit-Entry Administration Offices in Shenzhen. For related information, such as address and telephone number, please refer to the local treasure: address and telephone number list of Shenzhen Exit-Entry Administration Office.
Third, the progress query
1. Call the information consultation service hotline: 0755-84465490.
2. Shenzhen Public Security official website:/
3. WeChat inquiry: official account of Shenzhen Public Security WeChat WeChat
Fourth, certificate collection.
1. Applicants who choose to collect their certificates in the accreditation hall when making an appointment should collect the Hong Kong and Macao Pass on the specified date.
2. Applicants who choose postal express can inquire about the application progress and then inquire about postal express (postal express inquiry telephone number: 0755-11185).
Processing time and cost 1, processing time: 3-5 working days (excluding time-consuming postal delivery).
2. The validity period of the electronic Hong Kong and Macao Pass:
16 adult Hong Kong and Macao Pass is valid for 10 year;
/kloc-The Hong Kong and Macao Pass for minors under 0/6 is valid for 5 years.
3. Fees for handling Shenzhen Hong Kong and Macao Pass:
Travel permit to and from Hong Kong and Macao each 60 yuan;
A valid endorsement for each piece 15 yuan;
Two valid endorsements for each 30 yuan;
Multiple valid endorsements for each 80 yuan.
Venue: Shenzhen Exit-Entry Administration Office
Address: No.4016 Jiefang Road, Luohu District, Shenzhen
Tel: 0755-84465490
Shenzhen Public Entry-Exit Service Hall (Meilin)
Address: Intersection of Meilin Road and Kaifeng Road, Futian District, Shenzhen
Luohu Branch Bureau Entry-Exit Service Hall (Hubei)
Address: No.2000 Hubei Road, Luohu District, Shenzhen
Tel: 0755-8446048 1