I. Matters needing attention when calling 12333 to complain.
Nowadays, many people know that they can use legal weapons to protect their rights and interests, so they can also directly call 12333 to make a complaint to protect their rights and interests, because this phone is the phone of the Human Resources and Social Security Bureau. For example, in case of wage arrears or non-payment, they can protect their rights and interests through this way, but there are certain preventive measures. For example, we should pay attention to the service scope of 12333. According to national regulations, the hotline of 12333 only accepts local calls and does not charge any information fees. Also pay attention to the time of hotline manual service from Monday to Friday, and it can't be handled on Saturday and Sunday, so pay attention to this time. Holidays are not allowed either.
Second, call 12333 telephone complaint process
If you want to complain, call 12333. You can decide the rest according to the matter you want to complain about. First, you can directly call 12333 to make a complaint, and then make a choice according to the voice prompts. If it is policy consultation, you can press the number, one is hot spot broadcast, zero is manual service, and pound sign is return menu. If it is an account inquiry, it is medical insurance, endowment insurance and unemployment insurance. If you want to report a complaint, you can send a fax, 0 is manual service, alarm is to return to the menu, there are corresponding recorded messages, and leave a message after the beep. If the message ends, you can press # directly.
To sum up, if your rights and interests are infringed, you can call 12333 to make a complaint, but pay attention to the time when making a complaint, because 12333 can only accept complaints from Monday to Friday.