Will the "two sessions" service of Hunan Library be fully launched in 2023?

Hunan Library has provided professional and accurate information services for the "two sessions" in Hunan for the twelfth consecutive year.

Li Chenhao, correspondent of Red Net News, Yuan Silei, teacher of Qingyuan Education, reported in Changsha.

65438+1October 1 1, in 2023, the "two sessions" of Hunan Province opened, and the service team of the "two sessions" of Hunan Library was ready to go. This is the twelfth consecutive year that Hunan Library has provided professional and accurate information services for the "two sessions" in Hunan.

2023 is the first year to thoroughly implement the spirit of the 20th Party Congress and start a new journey of China's modernization. The "two sessions" in Hunan are of great significance. Hunan Library attaches great importance to it, deploys ahead of schedule, actively establishes a public library think tank service alliance, vigorously promotes the embedded and full-process information service mode, helps delegates to perform their duties accurately and efficiently, gathers the strength of library think tanks, and writes a new chapter for Socialism with Chinese characteristics and Hunan in the new era.

Delegates consult at the service point of Hunan Library.

Adhere to the problem orientation, closely follow the hot spots, provide good service before the meeting, and "play first"

The special issue of the two sessions has always been the "top star" of the service of the two sessions. In combination with Report to the 20th CPC National Congress's new formulation and new measures, Hunan Library has carefully compiled seven books, including High-quality Economic Development, Cultivation of Scientific and Technological Talents, Professional Innovation, Improving People's Livelihood, Creating New Brilliance of Socialist Culture, Promoting Rural Revitalization in an All-round Way, and Harmony between Man and Nature. It covers 18 hot topics, such as the reform of science and technology system, the strategy of strengthening the province with talents, cultural self-confidence, the first Hunan Tourism Conference, the employment priority policy, the personal pension system, the revitalization of rural industries, and the response to extreme climate, with more than 6,000 volumes. It plays the role of a think tank of the library and provides intellectual support for the deputies to perform their duties.

Hunan carefully compiled the special documents of the two sessions.

Adhere to the demand orientation and help the service to play a "combination boxing" in performing its duties.

With the epidemic prevention and control entering a new stage, Hunan Library is demand-oriented, comprehensively optimizes its service process and upgrades its service model, and its "cloud" service and door-to-door service have all jumped.

In terms of "cloud" service, through "Hunan Smart People's Congress" and "CPPCC Cloud Platform", the massive resources and high-quality services of Hunan Library are pushed to delegates' mobile phones in real time, which enhances the experience from "cloud" to "finger" and creates a trinity "cloud" service function module for users. Among them, the "Hot Topics" module focuses on the essential information such as decision-making and deployment, policy interpretation, problems and challenges, countermeasures and suggestions, expert opinions, and stones from other mountains. And use high-quality information to help high-quality political advice; The function of "provincial map search" can provide personalized and exclusive information consultation for deputies, and perform their duties with high-precision service and high level; The digital reading platform of "one-network reading" takes books as the medium to promote the study, exchange and participation of delegates in the discussion of state affairs, and jointly promote the reading of the whole people and the ecological construction of "scholarly Hunan" with the party and government organs.

On-site service, Hunan Library has set up the information service point of the two sessions in the residence of the two sessions, providing all-weather information customization service during the session. Delegates can not only extract the latest data, policies and regulations, research reports, etc. It is urgent to write a proposal at the service point and submit information consultation on the mobile phone. After receiving the consultation, the think tank service team of Hunan Library will start the information customization service mechanism, and the special person will conduct demand analysis, task decomposition, classified retrieval, information collection, identification and inspection, and give a preliminary reply within 24 hours to ensure the accuracy, professionalism, timeliness and predictability of the information provided, and help the deputies to participate in and discuss state affairs in an all-round way.

The staff of Hunan Library provides all-weather information customization service for the delegates attending the two sessions in Hunan.

Adhere to the characteristic orientation, do a good job in extending the service after the meeting, normalize the service, and play the "concerto"

The "two sessions" service is an important service measure of Hunan Library. It has been continuously carried out for 12 years since it first entered the resident service of deputies in 20 12 years. Due to the short duration of the "two sessions", a very small number of consulting and service needs may need to be further docked with deputies and functional departments. For this reason, Hunan Library has continuously extended the service chain by doing a good job in post-conference service tracking, and gradually explored a new way for the "two sessions" service and normalized service to go hand in hand and develop synergistically.

In view of the different characteristics of party and government organs and the different responsibilities of functional departments, Hunan Library is based on reality, follows objectivity, adheres to characteristic orientation, innovates service mode, enriches service connotation, offers special service classes, and provides single-minded, in-depth and accurate decision-making information services. By providing the National People's Congress Standing Committee (NPCSC) with various normalized services, such as legislative deliberation, special consultation for CPPCC consultation meeting, and normalized public opinion information service for relevant units and departments, it has provided decision-making information support and guarantee for relevant units, established long-term good cooperative relations with party and government organs such as provincial party committees, provincial people's congresses, provincial governments and provincial CPPCC, and further consolidated the "main position" of normalized services.

In 2022, Hunan Library gave full play to the leading role of industry demonstration, devoted itself to the duty and mission of "serving legislative decision-making" of public libraries, took the lead in establishing the think tank service alliance of Hunan public libraries, strengthened professional training and coordination, and cooperated in compiling special documents of think tanks, which promoted the overall leap of think tank services of Hunan public libraries. In recent years, Hengyang Library, Zhuzhou Library and Changsha Library have successively started the "two sessions" service, which has achieved positive social repercussions.

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