① Log capture method: enter * # * # 284 # * * in the dialing interface of the mobile phone and wait for about 1 minute;
② Log validity period: information about 15 minutes before the log capture time will be retained. If it is crawled outside 15 minutes, valid information cannot be recorded in the log;
③ Reproduce the problem before grabbing the log. For example, if the mobile phone can't make a phone call, then we need to try to make a phone call, so that the problem of not making a phone call can be reproduced at least once, and then start crawling the log;
(4) Restarting the mobile phone, brushing the mobile phone, shutting down and other operations will clear the log information before these operations.