Letters and visits shall follow the following principles:
1, adhere to the overall leadership of the party. Implement the party's leadership in all aspects and the whole process of letters and visits to ensure the correct political direction;
2, adhere to the people as the center. Practice the party's mass line, listen to the voices of the masses, care about their sufferings, and do everything possible to solve problems for the masses;
3. Adhere to the responsibility of letters and visits. Party and government have the same responsibility, one post and two responsibilities, territorial management is responsible at different levels, and whoever is in charge is responsible;
4. Insist on solving problems according to laws and policies. Bring letters and visits into the orbit of the rule of law, safeguard the rights and interests of the masses according to law, and standardize the order of letters and visits;
5. Adhere to source governance to resolve contradictions. Take multiple measures at the same time, comprehensively implement policies, pay attention to source prevention and front-end resolution, and resolve contradictions and disputes that may lead to letters and visits at the grassroots level and in the bud.
The significance of letters and visits:
1. Letters and visits are a special bridge and link between the party and the government and the broad masses of the people, an important window and position for the party and the government to do mass work, and a basic work and strong guarantee for promoting scientific development. Listen carefully to the demands of the masses, understand public opinion, resolve contradictions, resolve disputes, straighten out emotions and solve problems;
2. Through this link, bridge, window and position, publicize the party's line, principles and policies, national laws and regulations, publicize the progress and achievements made in some major deployments and reform and development at this stage, and publicize the direction, objectives and measures for continuing efforts in the future. Through these measures, we can unite people, build a harmonious society and build a better and more harmonious society.
Legal basis: Article 4 of the Regulations on Letters and Visits in People's Republic of China (PRC).
Letters and visits should be under the leadership of the people's governments at all levels, adhere to the principle of territorial management, graded responsibility, who is in charge and who is responsible, solve problems in a timely and on-the-spot manner according to law, and combine guidance with education.