First, we need a mobile phone to open WeChat, and then click the official account of WeChat. In the official account of WeChat, we Tencent customer service. In the "Customer Service" dialog box, enter the name of the game you want to refund plus the refund. After sending it, he will prompt you that you can't get a refund, because the machine customer service has no right to refund. We can click the link in the middle of the message to fill in the order and complain about the refund. In the refund order application form, fill in the basic information of our game, describe the recharge process and the reason for refund, upload a screenshot of the recharge picture and fill in the recharge date. After we submit the information, the robot can send an acceptance process, in which the audit results can be seen, and the audit time is generally within 24 hours.