I. Service hours
Automatic voice service: automatically controlled by the system and provided 24 hours a day. Customers can query provident fund information through self-service selection and voice prompts.
If you need to consult, you can leave a voice message and the staff will provide a return visit service during working hours.
Labor service: It consists of general seats and expert seats, at 9: 00 am-12: 00 am-17: 00 am on normal working days every month.
Second, apply for provident fund materials
Materials needed for new housing provident fund loans
Original and photocopy of the resident identity card and household registration book of the borrower and lender (* * * with the borrower and guarantor), and the repayment commitment letter of * * *.
Proof of marital status
Married to provide a copy of the "marriage certificate", other circumstances by the unit or the police station issued a certificate.
Legal commercial housing purchase contract or agreement
Personal credit certificate provided by the borrower and the borrower's unit.
Valid proof that the borrower has paid not less than 30% of the house purchase price.
Effective guarantee certificate
The auction property of housing provident fund loan must be the property with mortgage agreement signed by the developer and the entrusted bank, and the borrower can go through the loan formalities through the mortgage bank.
Materials needed for second-hand housing provident fund loans
Copy of the seller's resident identity card and household registration book.
Original and photocopy of real estate license
An assessment report issued by an assessment institution recognized by the provident fund management center.
Tripartite agreement between intermediary agencies recognized by provident fund management center and buyers and sellers.
The real estate transaction department at or above the district level shall carry out mortgage registration.
Third, warm tips
65438+ 0 to 28 normal working days per month, and the last working day of each month is for system maintenance, and no manual service is provided.
For other aspects of provident fund business, please click the link at the end of the article.
The above sources of information:
Zhengzhou housing fund management center