E-tickets purchased through official channels such as Jixiang Airlines official website, APP, WeChat, and customer service center need to be reimbursed, and you can receive travel vouchers in travel itinerary (; If you can't get this service at the airport or don't have it at your airport, please call customer service at 95520 to apply for mailing.
Tips: If you buy an auspicious air e-ticket in other ticket purchasing channels, you should contact the actual ticket seller to collect it.
E-ticket travel to travel itinerary should be printed within 28 days after the flight takes off at the latest.
Airports that have opened travel itinerary printing service:
airport
Counter position
Service time
Able to handle business
Business telephone
Shanghai Pudong international airport
J terminal auspicious island aviation ticket office
05:30- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
02 1-95520
Shanghai Hongqiao airport
No.308, T2 Terminal Jixiang Airlines Ticket Office
05:30- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
02 1-95520
Nanjing lukou airport
1 Counter 08-09, E Avenue, departure hall of terminal building
06:00- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
025-69823806
Xi Xianyang airport
T3 Terminal M Island (diagonally opposite to Gate 324
05:45- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
029-8879926 1
qingdao jiaodong international airport
M Island opposite Gate 4 of departure hall.
05:30-22:00
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
Tel 0532-67895764
Sanya Phoenix Airport
T 1 terminal island a
07:00- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
0898-889 17923
Changsha Huanghua airport
T2 Terminal 1 Counter 234 on the right side of the boarding gate
07:00- Flight ends
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
073 1-84798757
Hangzhou Xiaoshan airport
No.8 ticket counter
08:30-20:00
Print travel itinerary/assist passengers to buy baby tickets/assist passengers to refund and change tickets.
057 1-87257 1 18
Chongqing jiangbei airport
3G Island of T3A Wharf and 2A Island of T2A Wharf
06:30-2 1:40
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
023-67 153987
Taiyuan Wusu Airport
7 Hao ticket counter
08:30-2 1:30
You can apply for baby tickets, print travel to travel itinerary, change tickets and upgrade.
035 1-70 12740
Guangzhou Baiyun airport
T 1 terminal D 15 counter
05:30- 19:00
Can handle baby tickets, change, standby, upgrade and other services.
020-360675 12
China Hong Kong International Airport
T 1 dock d island
09:00-22:30
Can handle baby tickets, change tickets and other services.
+852-2 1830880
Macau (China International Airport
Counter 02 on the departure floor of the terminal building (opposite to the airport information desk
09:30-2 1:00
You can handle the change of baby tickets and standby tickets.
+853-2886 1389
Harbin Taiping airport
Departure floor, No.7 Daotou, B Island
06:30-2 1:30
Travel route printing
045 1-82834329
Second, the refund instructions
If the passenger has obtained a trip to travel itinerary, he/she needs to send a reply to travel itinerary when refunding the ticket, and the courier fee involved shall be borne by the passenger. Specific information can be sent to customer service: 95520 for consultation.