1. Automatic voice response: 24 hours a day.
2. Manual consultation service: 9: 00 am-65438+02: 00 pm 65438+03: 00 pm-65438+07: 00 pm (legal working days, Monday to Friday).
12333 The telephone consultation service hotline for human resources and social security is an important service platform for people's livelihood. Promoting the construction of telephone consultation service system for human resources and social security is conducive to unblocking the communication channels between human resources and social security departments and the public and improving their ability to serve the public.
Extended data
Charging standard: users only need to bear the local telephone communication fee when calling 12333. ?
Services: legal work of labor security, employment management, salary (remuneration) welfare, labor relations, labor disputes, labor standards, skills training and appraisal, old-age insurance, unemployment insurance, medical insurance, industrial injury insurance, maternity insurance and other labor security policies and regulations consultation; Inquire about the procedures and institutions for handling various labor and social security affairs.
Query function: query the company's payment status; Basic information query of personnel; Inquire about the basic information of retirees; Personal account inquiry of endowment insurance; Medical insurance personal account inquiry; Consumer inquiries; Unemployment, work injury, maternity insurance payment inquiry, etc. The public should check the above contents according to the social security number or 18 ID number.
References:
People's Network-12333 became a 24-hour artificial hotline.
Baidu Encyclopedia-12333
Official Website of Ministry of Human Resources and Social Security, People's Republic of China-National Unified Consulting Service