1. Medical insurance policy consultation: People who have questions about medical insurance policies, such as the scope, proportion and standard of medical insurance reimbursement, can consult the medical insurance regulatory authorities in the WeChat group. The medical insurance supervision department will answer the questions of the masses in time through the official WeChat account or other channels.
2. Medical insurance reimbursement: People who encounter reimbursement problems during medical treatment, such as drug reimbursement and medical expenses reimbursement, can consult the medical insurance supervision department in the WeChat group. The medical insurance supervision department will answer and guide according to the specific situation to help the people solve the problem.
3. Medical insurance service consultation: People who have questions about medical insurance services, such as the opening hours of medical insurance service windows and the processing procedures of medical insurance cards, can consult the medical insurance regulatory authorities in the WeChat group. The medical insurance supervision department will provide relevant service information and guidance.