It is important to distinguish and explore the moisture of non-original clues in knowledge. There is such a reason. First of all, the nonverbal behavior of visitors is a clue to explore their emotions.
This is also part of their self-expression. Everything that tourists do, whether obvious or hidden, is to express themselves. Many nonverbal behaviors of visitors are obvious to others, but they are not aware of them.
Most visitors are aware of what they say, not their nonverbal behavior. Exploring nonverbal communication can also help tourists better understand their behavior.
The visitor's nonverbal clues can reveal secrets more than his verbal information.
Although the information was not sent intentionally by the visitors, it was very useful. Nonverbal behavior can describe visitors more accurately than verbal information.
The visitor walks up to you and tells you one thing, but her nonverbal behavior reveals another completely different thing.
There are six key ways to understand nonverbal cues and how to prove that verbal information is very beneficial.
The language message is "sit down" and "come in" gestures are pointing to rooms and chairs, which is non-verbal repetition.
Although saying "I like you" is accompanied by frowning and angry tone, although in this case, when we get contradictory verbal and nonverbal information, we will believe nonverbal information more, but considering the age of the helper and the proficiency of verbal information, this is changing.
It is common to replace language with nonverbal information. For example, when you greet others, they don't say hello, but smile.
Non-verbal information can be supplemented by changes and detailed explanations of linguistic information.
Nonverbal information can emphasize speech and strengthen the influence of verbal information.
Nonverbal information helps to adjust the conversation.
Either way, the specific theoretical orientation is that there are several ways to react and deal with the nonverbal behavior of visitors when they help others.
1. Pay attention to the differences or confusion between verbal and non-verbal information and react.
2. Pay attention to the nonverbal behavior of visitors when they are silent and respond.
3. Use nonverbal behavior to change the center of conversation
4. Deal with the nonverbal behavior changes of visitors in the unit canteen or series meetings.
The counselor's response is to pay attention to the nonverbal behavior of the visitors when they are silent.
Yes, for some visitors, it is necessary to change the direction of conversation, because it is unintentional to continue the same topic, and sometimes the seeker will convey some confusing information, so the consultant must shift his attention to nonverbal behavior to distract the visitors from their own language content.
Some visitors' nonverbal behaviors may indicate changes in treatment, conflicts or potential emotional and physical changes, which are beyond the visitors' consciousness.