1. Online Chat: Qunar.com provides online customer service chat tools, and guests can communicate with customer service staff in real time in the customer service chat window of the website. This way can quickly answer the questions of the guests and provide help.
2. Telephone consultation: Where to go? Com also provides customer service telephone numbers for guests to consult and ask for help. Guests can call Qunar.com's customer service number and communicate directly with the customer service staff.
3. E-mail: For some complicated questions or questions requiring detailed information, guests can communicate with the customer service staff in Qunar.com by sending e-mail. The customer service staff will reply to the email as soon as possible to answer questions.
Generally speaking, there are many ways to communicate with guests in Qunar.com. Guests can choose the appropriate communication method according to their own situation and needs. If you have any questions or need help, it is recommended that you directly contact the customer service staff in Qunar.com to get professional answers and solutions.