Harbin Zhongqing Gas Co., Ltd. opened the "96377" 24-hour supervision service telephone, consciously accepted social supervision, and strived to create a good gas environment in the ice city.
The 96377 hotline is a 24-hour comprehensive service hotline integrating consultation, gas installation, repair service, complaints, favorable comments, suggestions and customer business appointments. Responsible for the transmission, coordination, implementation and return visit of all kinds of gas demand information.
At the same time, there is also a telephone number of 84600000, which is the 24-hour gas leakage emergency line of Zhongqing Gas. When the gas leaks, please immediately switch the pipeline valves and stoves, open the window to keep the air circulating, and it is forbidden to use all kinds of electrical equipment and open flames. Personnel should leave the room and dial 84.6 million to wait for the arrival of emergency maintenance personnel.
Harbin Zhongqing Gas Co., Ltd. solemnly promises to the society that any content or business that needs the company's services, which meets the provisions of laws, regulations and rules, has complete requirements and conforms to the handling procedures, will be handled in Dont Ask For Help; Where the requirements of laws, regulations and rules are not met, the requirements are incomplete and the procedures are not met. "No matter who you look for, you won't do it."
At the same time, the company will strengthen internal management, consciously accept social supervision, earnestly safeguard the legitimate rights and interests of the masses and market players, earnestly fulfill its commitments, and accept supervision from all walks of life.
The scope of supervision includes gas installation and acceptance, gas business service user business (industrial and comprehensive gas storage projects, government-invested public welfare projects and infrastructure projects) and gas resident user business.
Citizens can make complaints through Zhongqing Gas Customer Service Telephone "96377", Zhongqing Gas WeChat official account (micro-customer service), Heilongjiang Provincial Government Service Network, and Heilongjiang Provincial Engineering Construction Project Approval Management System. At the same time, citizens can also make offline complaints in the business hall and citizen building of Zhongqing Gas.