Wang Wan, China is the pioneer of domain name registration service in China, virtual hosting service in China, the leader of enterprise email service in China and the innovator of website construction service in China. Wang Wan has been adhering to the values of professionalism, integrity, service and enterprising, adhering to excellent business ethics, and providing users with high-quality products and services based on the ultimate value of users, thus winning the trust of users. With the development of 13 years, China Wang Wan has become a leading brand in the field of Internet application services.
Wang Wan, China is the first Internet enterprise in China to pass the ISO900 1 quality management system certification, and has obtained the AAA (highest level) credit rating evaluation, and has the national information security emergency response qualification. Wang Wan is the first domain name registrar and an important partner of ICANN in China. Wang Wan has won the reputation of five-star registration service organization of China Internet Network Information Center (CNNIC) for several years in succession. Wang Wan has been widely recognized by the government and society, and has won hundreds of awards over the years.
China Wang Wan was invested by internationally renowned venture capitalists IDG and Xinqiao Capital in the early days. In 2007, Synnex, a Fortune 500 company, invested tens of millions of dollars. With the support of strong financial strength and technical strength, Wang Wan, China has achieved rapid development. At present, China Wang Wan has become a group enterprise with 13 branches and nearly 10,000 agents in China. Its business covers 3/kloc-0 provinces and cities in China and dozens of international cities around the world, making it a veritable flagship of the Internet application service industry.
China Wang Wan R&D Center has a professional team composed of many network security experts, software engineering experts and project management experts. More than 50% of engineers are certified by Microsoft, Oracle Bone Inscriptions, Cisco and Hewlett-Packard, and have applied for many patents and nearly 100 software copyrights. China Wang Wan has built a 365-day uninterrupted and stable operation guarantee system, and its server clusters are distributed in 10 top IDC rooms at home and abroad. All rooms are equipped with independent IP, optical fiber access and line redundancy, Intel multi-core server platform, DDT backup system, carrier-class network equipment and network real-time monitoring system. , to provide customers with professional operation and maintenance guarantee with high quality, high efficiency and high security for 7x24 hours.
China Wang Wan has a professional call center with complete facilities and perfect functions. Wang Wan Customer Service Center and Technical Support Center provide 7×24-hour uninterrupted professional telephone service and all-round real-time intelligent monitoring.
China Wang Wan Customer Service Center was jointly selected as the "Best Call Center in China in 2008" by china electronic chamber of commerce Call Center and Customer Relationship Management Committee, Asia-Pacific Customer Service and Call Center Alliance and Customer World Organization. Many Fortune 500 companies, well-known enterprises in China, governments at all levels in China, social service agencies, small and medium-sized enterprises and individual customers trust Wang Wan and rely on Wang Wan's services to develop their own Internet application services.
On the basis of maintaining the existing scale of the customer service center of Beijing headquarters, Wang Wan, China opened the second national customer service support center with nearly 100 seats in Chengdu, Sichuan in 2009. China Wang Wan Chengdu Call Center mainly provides users in Wang Wan, China with telephone call-out services such as domain name information registration review, website filing information notification, product update notification, customer product satisfaction survey, website filing consultation and call support service. Chengdu Call Center still maintains the service standard of 7×24 hours online manual duty and 2 hours response.
Since 13, more than 1 000,000 users have registered and managed more than 5,000,000 domain names through Wang Wan.
More than 3,000,000 corporate mailboxes have been delivered through the high-end corporate mail system in Wang Wan.
More than 500,000 enterprises adopt Wang Wan's website hosting service; More than150,000 enterprises entrusted Wang Wan to build enterprise websites.