1. Appointment consultation: Visitors can make an appointment consultation by telephone, email or website. When making an appointment, psychological counselors usually know the basic information of visitors, such as age, gender, contact information, etc. , and understand the counseling goals and expectations of visitors.
2. Preparation before consultation: The psychological counselor meets with the visitors at the appointed time and place to learn about the basic situation of the visitors. In this process, the counselor will introduce the basic principles and methods of psychological counseling, and determine the counseling goals and plans with the visitors.
3. Evaluation and diagnosis: The psychological counselor will evaluate and diagnose the problems of the visitors, understand the types, causes and degrees of the problems of the visitors, and make a consultation plan according to the evaluation results.
4. Consultation implementation: In the consultation implementation stage, the counselor will work out a consultation plan with the visitors according to the results of evaluation and diagnosis, and adopt corresponding consultation methods and techniques, such as cognitive behavioral therapy and family therapy. In this process, the counselor will establish a good consultation relationship with the visitors and encourage them to actively participate in the consultation process.
5. End of consultation: When the problems of the visitors are improved or solved, the psychological counselor will evaluate the consultation effect with the visitors and discuss the matters needing attention after the consultation. After the consultation, the psychological counselor will keep in touch with the visitors, understand the situation of the visitors and provide necessary support and help.
It should be noted that the process of psychological counseling is not static, and the situation of each visitor is unique. Psychological counselors need to flexibly adjust the consultation scheme and process according to the specific situation of visitors.