12328 scope of acceptance: accepting complaints and reports, information consultation and opinions and suggestions from the transportation industry, excluding business operations. For emergency rescue services, complaints and reports, information consultation and related management suggestions are accepted, and expressway rescue, water distress rescue and other emergency services are not specifically accepted.
Enable plan:
From February 20 1 may/day, the "12328" traffic service supervision telephone was officially opened in this city (Shanghai). The service supervision telephone covers various transportation industries (formats) such as public transportation, taxis, inter-provincial passenger transportation and freight transportation in this city. The public can call the service supervision telephone to reflect the demands and suggestions of the transportation industry related to service quality.