Source: Xici Author: Master Kong
I used to be a customer of Dai Sheng Door Industry for four and a half months, but now I am not. After several efforts, it has been returned, but the renovation completion time has been delayed for more than a month. To tell the truth, I was glad to return the goods at last, mainly because their boss happened to advertise on a radio program at the exhibition site that day, fearing that I would expose their ugliness on the live broadcast.
The quality of doors in Dai Sheng is poor and the service is poor!
Buying solid wooden doors is the biggest failure of my new house decoration. Now I write down my experience during this period and make it public, which is to expose the problems I found in my contact with this company so as not to bring unhappiness to more people.
Dai Sheng Suit Door, Dai Sheng Door, Dai Sheng Solid Wood Door, Dai Sheng Super Quiet, Dai Sheng Suit Door are all the same, because they belong to the same family, and their boss is too dark!
1, material: Dai Sheng once used an advertising word: Dai Sheng door industry, Rolls-Royce in solid wood door. Obviously, Dai Sheng should be a solid wood door. So, of course, the price in Dai Sheng is also the price of Rolls-Royce (the total price of my six-door door cover 1 1000 yuan). However, when I received the spot, I found that this was not the case. The thickness direction of the door (that is, a circle around it) is not the same as the usual solid wood line wrapping, and it is all made of wood veneer glue with a thickness of about1mm. Due to the defects of glue quality and pasting technology, all my six doors are bulging to varying degrees. Moreover, because the veneer is too thin, it can't be polished when painting (polishing will wear the veneer), resulting in very poor painting effect and rough feel. In addition, because the veneer is very thin and fragile, it will be damaged if it is slightly bumped. As we all know, there are too many opportunities to knock against the door in use. My six doors were damaged in many places during transportation, and the damage was mainly concentrated in the part where the veneer was attached. It can be seen that the use of veneer is a design problem (commonly known as "tire defect"), and the solution can only be to use solid wood lines to close the edges. In fact, manufacturers are well aware of this, but the cost is high, and the profit is naturally less than that of using wood veneer, so solid wood lines are still not used for edging. But consumers are just unlucky! I questioned Dai Sheng about this. They asked, isn't solid wood veneer solid wood? I have nothing to say, but I can only blame myself for not looking at the samples carefully before buying them. But it is useless to be careful, because the samples they show can't see the thickness direction. If you have a chance to see their samples, you will find that the door display mode in Dai Sheng is different from that of other brands. People can open the door by putting it on the hinge (so that they can see the thickness direction clearly), but they can't open the door by playing dead on the door frame. In retrospect, they have understood their weakness, so they wrapped it up so that no one could see it. It's too late to regret, what should be paid has already been paid, what initiative is there? Keep your eyes open! What needs to be added is that the solid wood lines on the edge of Dai Sheng door covers are not solid wood, but also fake solid wood lines with Chinese fir strips stuck on the veneer.
2, packaging: Dai Sheng door packaging is equal to no packaging. They wrapped the door with foam paper, which can only prevent dust and can't protect it. As mentioned in the above 1, due to poor packaging, all six doors have different degrees of surface damage when they arrive at our site. From Changzhou factory to Nanjing warehouse and then to construction site, it is easy to be damaged after loading and unloading. As a finished product, it should be packed in cardboard, but the cost is too high to bear.
3. Measurement: My site was measured by the manager of its engineering department (thankfully, this manager has gone to the factory to take charge of production, otherwise I don't know how many decoration families in Nanjing have been harmed). All six doors are small without exception. In the field installation stage, the door cover can only be raised to meet the width of the door, which leads to the reduction of the door opening. Anyone who has seen this serious mistake has seen that the key to the problem is the measurement error, but the successive engineering managers refused to admit the measurement error, that is, they continued to argue irrationally after the Consumers Association confirmed that it was their fault.
4. Service: I think installation and maintenance are two major parts of solid wood door service. Let's talk about installation first. The fixed cost of installation accessories for each door in Dai Sheng is 1 yuan, including wood screws, nails and glue. They should provide the skids needed to install the door cover, and they want to use the customers' skids on site. When installing, because my carpentry had been finished and there was no wood on site, I asked them to bring their own padding. They kept prevaricating and asked me to find a way. Later, the workers found some waste on the construction site. Can this installation guarantee quality? Let's talk about maintenance. As mentioned above, the damage should be repaired. I asked them to remove the damage and wait 10 days for the back door to come back. They just patched up the damaged place with putty, and then painted it with color to make it a big face. They gave me a discount to accept. My answer is: I won't install such a door for me. Their maintenance is a fool.
5. Employees: Dai Sheng employees are all trained in sophistry. Why do they know each other? Let's talk about their boss, Yao, who happened to be in the store when signing the contract. Regarding the glass on the door, he told the salesperson that if you want to match it, you should collect money by area. But when asked to match, they said that collecting money by block was several times that by area. Finally, I found Yao. Yao denied that he had said that he wanted to collect money by area, and shirked that he wanted an assistant to handle it (by the way, if he bought his own glass, it was always priced by area). )。 This assistant is really a sophistry expert, claiming that they never have the rule of collecting money by area, but always have the rule of collecting money by block. But their sales staff told us privately that they used to collect money by area. In the end, you can only spend two or three times as much money on glass to save trouble. Besides, the manager of the engineering department mentioned in the above 4, pestering you around, made you dizzy. There is also a miss, director of the finance department, who is even more eloquent and has a debate posture, which also confuses the people of the Consumers Association. These typical figures are enough to explain my conclusion.
6. Honesty: I think Dai Sheng has no honesty at all. All the above points can support my conclusion. There is another thing that can better illustrate the essence of the problem. I want to point out in particular that Dai Sheng Door Industry and Dr. Fu Decoration Company are one company, and the bosses of these two companies are both Yao. But in public, they never admit that they are a family. I asked their engineering managers and installers about the relationship between Dr. Fu and Dai Sheng, but they were vague and uncertain. Why? Because Dr. Fu has been recommending solid wood doors in Dai Sheng, there was a time when Dai Sheng's advertising slogan was "Why are Dr. Fu's designers recommending solid wood doors in Dai Sheng?" Now I can answer this question for them, because Dr. Fu and Dai Sheng are family. But unlike other decoration companies, when they recommend their own kitchen cabinets or other furniture, they never disclose that this product is their own. Dr Fu and Dai Sheng want you to think that they are not a product. Why? I think everyone can find the answer. If you really can't find it, you can only ask Dr. Fu and Dai Sheng, or ask their boss Yao directly. Dear friends, I believe you can see everything about Dr. Fu from Dai Sheng. If you plan to find Dr. Fu to decorate, please be careful!
By the way, I later talked to the floor worker about my above experience. They told me that a while ago, they also used solid wooden doors in Dai Sheng to make floors, and they were also arguing with Dai Sheng about the quality.
All the above are facts, and there is no fiction at all. I am an honest person, willing to take legal responsibility for what I have done.
I advise you, please don't choose Dai Sheng solid wood door, and don't choose Dr. Fu for decoration. Don't let advertisements mislead you. These "two" (actually one) advertisements are very powerful.