Model essay on summary and planning of insufficient sales office 1
20__ years slipped away inadvertently. Looking back on this year, step by step! I joined _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ During my tenure, I strictly demand myself to do my job well. The work in the past 20 years is summarized as follows.
First, the back office daily work
As the sales office of _ _ company, I am well aware of the importance of this position and can also improve my personal communication skills. The backstage of the business department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties.
Mainly from the following aspects to carry out the work:
1, daily business contact, customer service, handling customer complaints, answering customer consultation calls and phone records.
2. Communicate sales policies and send business letters to customers.
3. Arrange, record and track the results of sales meetings.
4. Do a good job in the file management of this department, and establish customer information files (involving the basic information of users, varieties, quantities, prices and settlement methods).
5, all kinds of promotional activities, statistical expenses reimbursement and other assistance.
6. Establish a sales ledger account (reflecting sales revenue and price, transportation and miscellaneous fees, the amount of payment recovered and the amount of payment receivable).
7. Establish a sales expense account (reflecting the internal expenses of the department and the amount of expenses, travel expenses, transportation and miscellaneous expenses, lump-sum or fixed lump-sum expenses extracted by various business personnel).
8. Statistics and summary of various reports, as well as printing and forwarding of reports.
9. The preliminary examination and report of the sales manager's travel expenses shall be signed and approved.
10. All kinds of sales materials and data involving the trade secrets of our factory shall be properly kept and shall not be lost or leaked.
1 1. Analysis and archiving of competitive brand information of similar products, collection, registration and distribution of sales-related publicity materials.
12. Check, track and follow up the monthly repayment amount of customers.
Second, the existing shortcomings and plans
The understanding of solar energy market is not deep enough, the technical problems of products are too weak to explain clearly to customers, and some big problems cannot be solved quickly. In the process of communicating with customers, we rely too much on and trust customers, which leads to a series of adverse reactions. The work is not done well and the guidance is not enough, which affects the sales performance of the marketing department. With the coming of 20 years, on the basis of doing my job well, I personally have to try my best to master some technical knowledge and try my best to deal with it freely and calmly. Constantly enhance their ability to distinguish, and on the basis of better communication with customers, they can consider the interests of the company more. Some suggestions from three departments.
In next year's work plan, we will focus on the following tasks:
1. Establish a sales team that is familiar with business and relatively stable. Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson. Establishing a united and cooperative sales team is the foundation of an enterprise. It is an important task to build a harmonious and lethal team in next year's work.
2. Improve the sales system and establish a clear and systematic business management method.
Sales management is a long-standing problem in enterprises. It is a laissez-faire state for salespeople to go on business trips and meet customers. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership. 3. Cultivate sales staff to find problems, sum up problems, and constantly improve their habits. The purpose of training salespeople to find and summarize problems is to improve their comprehensive quality, find and summarize problems in their work and put forward their own opinions and suggestions, so as to raise their professional ability to a new level. 4. Sales target The most basic sales target this year is to make a monthly list. According to the sales task assigned by the company, the task is divided into month, week and day according to the specific situation. Decompose the monthly, weekly and daily sales targets on each salesperson to complete the sales tasks in each time period; And improve sales performance on the basis of completing sales tasks. I think the development of the company next year can not be separated from the overall quality of the employees of the company, and can not be separated from the company's guidelines and team building. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work.
Third, summary.
Over the past year, we have gained a lot through hard study and continuous exploration. No matter in the work arrangement or in dealing with problems, we should be considerate and independent. I firmly believe that as long as you work hard, you can do it well. After working in the sales office for a year, I sometimes feel that I have some experience, or I have not judged things carefully enough, so I have made many problems and mistakes. Afterwards, I know whether it is my lack of social experience or improper handling. I am determined to improve my quality, rest and learn the philosophy of being a man in my future work, so that I can surpass myself and strive for greater progress!
The sales background and planning model II summarize the shortcomings.
I worked in _ _ _ _ _ _ _ _ _ _ _ _ _. As a fresh graduate, I have just arrived at the company, and I am very worried about how to get along with people and how to do a good job. However, with the support and help of company leaders and colleagues, I quickly integrated into the _ _ _ group and became a member of this big family. Looking back on my work during this period, I strictly demand that I do my job well according to the company's norms.
I. Work and achievements for the whole year
The backstage of the business department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties. In the face of these tedious daily affairs, we should start from scratch and strengthen the sense of coordination. Basically, everything has been done in the past six months.
The main work is summarized as follows:
1. Seriously release information such as raw material purchase price and daily product quotation to suppliers;
2. Seriously complete the daily weighing and recording of aluminum ingot quality, statistical information and production situation, and assist the production department in better work;
The quantity and time of delivery are accurate. If something goes wrong in this link, it will affect all aspects of the sales department, thus wasting manpower and time and greatly reducing work efficiency.
4. Make production plans and make relevant delivery reports; Communicate and coordinate product delivery with production department, logistics company and other branches;
5. Accomplished other tasks assigned by the leaders, such as serving as the docking task with the coking plant in the railway logistics cooperation project with the coking plant, providing the required information for the other party and successfully delivering a box of goods.
Second, problems and lessons in the work
1. There is still a certain gap between the quality and standard of work and your own requirements. For various reasons, I don't have enough experience and ability to deal with the problems I encounter satisfactorily.
2. Sometimes work sensitivity is not very strong, and there is a lack of initiative in doing things. What the leader says, he does. Not sensitive enough to the things assigned by the leaders. In most cases, if you don't work ahead of time, you still can't take the initiative to find a way ahead of time.
3, always make excuses for yourself, think that work is busy, time is not enough, and ignore the study of product-related knowledge.
4. The dunning is not active enough. Customers are always dunned when they need it, and will not take the initiative to dunning.
5, doing things is not thoughtful enough. For example, in the trial production of aluminum ingots in cooperation with coking plant, the treatment measures under bad weather conditions such as rainy days were not considered.
Three. 20__ annual work plan
In the past six months, I have worked hard and been creative. Although I have made achievements, there are still some problems and shortcomings. In the future work, I will foster strengths and avoid weaknesses, improve deficiencies, and strive to be an excellent sales office and grow together with the enterprise. Actively study, broaden your knowledge, especially product knowledge, and improve your communication and coordination skills. The backstage work of sales is originally responsible for communicating inside and outside and coordinating around. If you can't do this, it will be a great obstacle in the future work.
The year 20__ is about to begin. In this year, I hope I will gain more, so I made a plan for the next year's work, mainly as follows:
1, strengthen the study of relevant business knowledge, telephone skills, communication skills with customers and problem-solving methods.
2, strengthen all aspects of learning, art is not overwhelming, all walks of life are related, it will also help your work.
3, love their jobs and dedication. Learn from colleagues' leaders, take the company's affairs as your own, and work hard.
4. Be careful, cautious and practical to avoid low-level mistakes.
5. Improve work initiative and actively participate in the work.
I obviously feel that I am growing and maturing. But at the same time, I also deeply realized many shortcomings. For example, because of my short working hours, I am not very adapted to my work. Sometimes, because I am young, I lack courage in my work.
In the future work, I will continue to maintain a good attitude, position myself as a learner, study hard, think hard, find out the shortcomings, further familiarize myself with the branch's business, deepen theoretical study in a targeted manner, and strengthen the ability to solve affairs independently, so as to achieve? Quality? Leap forward and make your own contribution to the development of the enterprise.
Insufficient summary of sales background, plan model essay 3
In the busy work, we unconsciously ushered in a new year. Looking back on this year's work, as every employee of _ _ enterprise, we deeply feel the enthusiasm of the vigorous development of _ _ enterprise and the spirit of struggle of _ _ people.
_ _ is an ordinary employee of _ _ Sales Department. When he first arrived in real estate, this comrade was not very proficient in real estate knowledge and was unfamiliar with the new environment and new things. With the help of the company's leaders, as a member of the sales department, _ _ quickly understood the nature of the company and its real estate market, and this comrade felt a great responsibility. As the facade and window of an enterprise, a person's words and deeds also represent the image of the enterprise. Therefore, we should improve our own quality and set high standards for ourselves. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market. After this period of training, comrades have become qualified salespeople and try their best to do their own jobs.
With the ups and downs of the real estate market, the company entered into a joint venture with _ _ company in 20__ to complete the sales work together. During this period, the comrades actively cooperated with the employees of _ _ company, and under the guidance of the company leaders, completed the formulation of the operating price for the purpose of sales, planned and completed the advertising campaign before the Spring Festival, which laid the foundation for the sales climax in _ _ _ month, and finally ended with a good result of completing the contract amount of _ _ million yuan in _ _ month. After the baptism of this enterprise, comrades have gained a lot of professional knowledge and improved in all aspects.
At the end of 2065438+2009, the company cooperated with _ _, which was another major change and qualitative leap of the company. This period is mainly aimed at the sale of houses. Prior to this, the sales department implemented internal subscription and other means to lay the groundwork and create a _ _ hot scene. In the sales department, comrades hold two positions: sales office and accountant. Faced with the increase of workload and the systematization and normalization of sales work, the work seems heavy and moderate. At the opening ceremony, this comrade basically worked overtime to finish his work every day.
After more than a month of familiarity and understanding, the comrades immediately entered the role and skillfully completed their work. Due to the huge amount of house payment, the comrade was careful and serious in the process of collecting money. Now he has collected tens of millions of house payments, and all the accounts complement each other without any mistakes. In addition, in the monthly work summary and weekly meeting in the sales process, the comrade constantly summed up his own work experience, found the shortcomings in time and improved as soon as possible. In a short period of three months, the sales department cleared all the houses in the second phase, and the remaining houses in the first phase were also sold out, which was inseparable from the efforts of comrades and other members of the sales department.
20 19 is a meaningful, valuable and rewarding year. With the efforts of every employee, the company will have new breakthroughs and new atmosphere in the new year, and can occupy a place in the increasingly fierce market competition.
Sales background and planning model paper 4 summarizes the shortcomings.
20 19 is coming to an end. Looking back on the work in 20 19 years, there are fruitful joys, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Time flies, unconsciously, the hopeful 2020 is approaching with the beginning of the new year. It can be said that 20 19 is a crucial year for the company to promote industry reform, project start-up, market expansion and sustainable development. This year's work is summarized as follows:
After such a tense and orderly year, I feel that my work skills have reached a new level. I have a clear plan and steps in every job, a direction of action, and a goal of work. I am really confident! Basically, we are busy but not chaotic, tight but not scattered, clear in organization and clear in everything, and fundamentally get rid of the phenomenon of just working hard and not knowing how to sum up experience when we first joined the work. In this way, I walked into this year from infinite busyness and walked out of this year from infinite ease. In addition, while working, I also understand the truth of dealing with people. In contrast, a good attitude, enthusiasm for work and its sense of responsibility are how important. 20 19 has experienced a lot for the company, including my project in _ _ resort:
The successful opening of the _ _ Temple unveiled its mystery for the majority of believers, and the opening of the _ _ International Hotel also ended the five-year careful casting of the project. The opening of the next _ _ water stage, resort club and villa area, I believe that the future of the _ _ resort project will be even better, and it has also strengthened my confidence in my efforts.
Summing up one year's work, I have come into contact with many new things, produced many new problems, learned a lot of new knowledge and experience, and improved my ideological understanding and working ability. In my daily work, I always ask myself to proceed from reality, adhere to high standards and strict requirements, and strive to improve my professional quality and moral quality.
Generally speaking, there are still some shortcomings and problems to be solved urgently, mainly manifested in the lack of learning new things, often acting by experience in work, and relying on previous work routines to deal with problems, which is manifested in the lack of bold innovation in work.
The next step is to innovate constantly in the future work, communicate with colleagues around us in time, listen to the opinions of colleagues and leaders around us and implement them in the work. I will continue to work hard in the next work, report my thoughts and feelings in my work to the leaders, and correct and make up for my shortcomings and defects in time. We need unity to strengthen our work and cooperation to achieve success and push our work forward! I believe: under the correct leadership of the superior, the future of the company is like an eagle, flying high.
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