The photo of the ID card is inconsistent with the photo of the banking system. What should I do? (The photo of the ID card is correct.

You can go to the police station to issue a certificate or ask the public security department at a higher level for help.

There are several reasons why the ID card does not match the photo of the banking system:

1. It may be because the photos of the banking system belong to the public security system, and the photos of the public security system are wrong, resulting in inconsistency.

2. One party has a holiday. In this case, if you need to apply for an emergency card, you should go to the public security system to issue a certificate. If you have time, it will not affect your normal use of the banking system in China. Please check with the public security system and correct it.

When a banking institution conducts online verification, when the online verification results are inconsistent but it is impossible to accurately judge that the resident ID card presented by the customer is a fake ID card, it shall not refuse to handle business for the customer at will. For the online verification results, if the ID number is the same as the name but the photos are not fed back, the banking institution should continue to handle the business in principle. In the online verification of banking institutions, if the ID number does not exist and the ID number does not match the name or feedback photos, the authenticity of the relevant resident ID cards can be further verified in the following two ways:

First, customers are required to show their household registration books, passports, motor vehicle driving licenses and other valid documents. If it is confirmed that the relevant resident ID card is a true certificate, the banking institution shall keep a copy of the relevant certificate and continue to handle the relevant business;

The second is to issue a certificate of online verification results for the customer, and the customer will apply for verification to the public security organ where the household registration of the verified person is located. After verification, the customer can handle the business with the resident ID card and the receipt filled in by the public security organ.

I lost my bank card, anyway.

As long as it is not a credit card, the bank will automatically clean up the cancelled debit card after a while. The process of applying for a credit card and a debit card is different. When handling a credit card, you need to bring your valid certificate (ID card or a copy of ID card), residence certificate, unit income certificate or personal assets certificate, and go through the relevant formalities at the bank counter. You need to fill out an application form, in which the information requested is true. After filling out the application form, you should go to the head office of the bank for the record. It will take about 20 working days to issue cards to customers after the head office of the bank examines the application materials.

Handling debit cards is relatively simple. You just need to bring your own valid documents, mainly your ID card, fill out the application form at the bank where you open the account, and then you can issue the card to the applicant.

Bank cards can also be cancelled voluntarily, and the process is as follows:

1. Bring relevant certificates, ID cards and bank cards. If the bank card has been online banking, there are also online banking secret cards and network shields, which need to be carried.

2. Determine the balance in the card and whether there is any balance in the card. You can check at the ATM or the counter. Generally, if there is a balance, the window staff at the bank counter will take it out for the customer.

3. Sign the cancellation application at the counter. When handling at the counter, submit your ID card and bank card, and the bank manager will handle it directly. In the process of handling, there is a confirmation list of account cancellation that needs to be signed for confirmation.

4. Card cutting and account cancellation succeeded. After signing for confirmation, the bank manager will cut the card with scissors and copy it on the copy. After copying, they will return the relevant documents, signature sheets and cut cards. At this point, the account was successfully closed.