1. Background information: Introduce the medical needs and challenges of ethnic minorities, including geographical, cultural and linguistic differences.
2. Service objectives: To define the goals and objectives of medical consultation services, such as improving the medical experience of ethnic minority patients and helping them better understand medical information and processes.
3. Service content: introduce the content of medical consultation service in detail, including providing medical information, answering questions and helping to arrange medical treatment. In view of the language barriers and cultural differences encountered by ethnic minority patients, corresponding translation and interpretation services can be provided.