(2) Booking scope: Full-price tickets, children's tickets, student tickets and disabled soldiers tickets can be booked by telephone, and there is no need to change or refund tickets.
(3) Service time: 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.
What's the number for booking train tickets by telephone? The national railway telephone booking number is area code +95 105 105.
Customer service telephone number: 12306
Telephone booking train ticket process:
1. Before making a call, please make sure that the telephone signal, train ticket and telephone reservation are ready and the call environment is good.
2. Inquire about the number of trains and the time of booking train tickets by telephone. It is best to reserve two sets of ticket purchase schemes for yourself, so that you can also buy round-trip tickets under special circumstances.
3. In addition to being familiar with the telephone number, you need to know the telephone number of the local railway bureau, so as to avoid the phone being disconnected, and you can also purchase tickets smoothly by calling the local railway bureau.
4. After the telephone booking is successful, be sure to write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected. When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
Remember to pick up the ticket within 24 hours after booking successfully. Telephone booking is only valid for 24 hours. After this time, the ticket will automatically expire.
6. There is an automatic ticket vending machine at the ticket office of the station, and you can pick up the tickets by yourself with the second-generation ID card.
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Frequently asked questions about telephone reservation:
1, telephone booking, which tickets can I buy?
Tickets can be purchased directly by booking tickets by telephone, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons.
2. When can I book tickets by phone?
Telephone booking of tickets and train tickets within 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.
3. What identification documents can I use for telephone booking?
Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident identity card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. When do I pay for the telephone booking?
After the telephone booking is successful, please pay the fare when picking up the ticket.
5. When can I pick up the tickets after booking by telephone?
After the telephone booking is successful, please pick up the tickets within the following time: if the tickets are booked before the same day 12, the order will be kept until the next day12; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
6. Is there an extra charge for booking tickets by telephone?
When making an appointment call, the railway department does not charge any extra fees except the telephone charges charged by the telecom operators.
There is no service charge when changing tickets at the station ticket window and automatic ticket vending machine.
7. Can I check and pay for the telephone booking on 12306.cn website?
At present, the telephone booking system and the Internet ticketing system are independent systems, and 12306.cn website does not provide telephone booking information inquiry, payment and other services for the time being.
Baidu encyclopedia-railway ticket reservation
China Railway 12306 official website-Telephone booking.
How to call 12306 to buy a train ticket? 12306 is the railway customer service telephone number. Generally, railway booking service is also provided. Just call directly.
You can also call 95 105 105 telephone booking service, and press ① to enter the booking process according to the prompt.
It should be noted that the pre-sale period of ordinary booking and student tickets is 4- 10 days, and the pre-sale period of high-speed rail, emu and through train is 5- 10 days. Pay attention to the time of telephone booking.
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Matters needing attention in telephone booking
1. For telephone booking, you can only book tickets at stations within the administration of the railway bureau where the booking place is located, but you can't book tickets at stations outside the bureau.
5 yuan ticketing service fee will be charged for each ticket when it is exchanged at the railway sales point window and automatic ticket vending machines (including local and remote places).
2. Check the arrival area code, train number, alternative train number, arrival, seat, pen and paper before booking; Need to pay attention to the number of seats and bedrooms per purchase.
3. When booking tickets by telephone, only four kinds of documents are accepted, namely, resident ID card, Hong Kong and Macao residents' travel permits to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. After the telephone booking is successful, you should write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected.
When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
5. It is recommended to conduct several simulation operations before booking, so as to be familiar with the process of booking system, so as to book tickets smoothly and accurately when booking formally.
6, 4 ~ 30 days before driving (including the day of ticket purchase) telephone booking; The service time is from 6: 00 to 23: 00 every day.
If the reservation is made before 0/2 o'clock on the day of telephone booking, the order will be kept until 0/2 o'clock on the next day; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
Baidu Encyclopedia-China Railway Service Center (12306)
12306 What is the manual customer service telephone number of Zhixing train ticket? 12306 intelligent train ticket manual customer service telephone, booking telephone: 95 105 105 (departure area code is required for foreign booking), customer service telephone: 12306. The following are customer service phone numbers in some regions:
1, Harbin Railway Customer Service Center
045 1- 12306
2. Shenyang Railway Customer Service Center
024- 12306
3. Beijing Railway Customer Service Center
0 10- 12306
4. Taiyuan Railway Customer Service Center
035 1- 12306
5. Hohhot Railway Customer Service Center
047 1- 12306
6. Zhengzhou Railway Customer Service Center
037 1- 12306
7. Wuhan Railway Customer Service Center
027- 12306
8.Xi Railway Customer Service Center
029- 12306
9. Jinan Railway Customer Service Center
053 1- 12306
10, Shanghai Railway Customer Service Center
02 1- 12306
Nanchang Railway Customer Service Center 1 1
079 1- 12306
12, Guangzhou Railway Customer Service Center
020- 12306
13, Nanning Railway Customer Service Center
077 1- 12306
14, Chengdu Railway Customer Service Center
028- 12306
15, Kunming Railway Customer Service Center
087 1- 12306
16, Lanzhou Railway Customer Service Center
093 1- 12306
17, Urumqi Railway Customer Service Center
099 1- 12306
Xining Railway Customer Service Center 18
097 1- 12306
Extended data:
You can also contact customer service through the high-speed rail customer service center at telephone number 12306. The specific operation is as follows:
1. Open the high-speed rail housekeeper in your mobile phone 12306, and click the Personal Center in the lower right corner of the home page. After entering the personal center interface, you can see the high-speed rail customer service center and the air ticket customer service center. Here we open the high-speed rail customer service center.
2. After entering the customer service interface, you can contact customer service in the lower right corner of the interface. Click this option. Next, you will enter the contact customer service interface, where you can click on a question at will.
3. There is a message option at the bottom of the related questions interface, as shown in the figure. Click this option. In the next interface, we can enter our questions and contact information, and then click Submit.
Baidu Encyclopedia-12306 Booking Manual Customer Service Phone
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