1, first call, area code+12329;
2. According to the voice prompts, first locate your own management organization;
3. After entering, press 0 according to the voice prompt to enter the manual service.
12329 is the housing provident fund hotline. 20 12 On September 28th, People's Republic of China (PRC) and the Ministry of Housing and Urban-Rural Development issued the Notice on Opening the Housing Provident Fund Hotline 12329. Its main purpose is to improve the efficiency and service level of housing provident fund management, enhance the transparency of housing provident fund management, strengthen social supervision, and earnestly safeguard the legitimate rights and interests of paid employees. Approved by the Ministry of Industry and Information Technology, it was decided to open 65438+ nationwide.
12329 The housing provident fund hotline is a local fixed telephone number. To make a long distance call, you need to dial the long distance area code first. The communication fee standard shall be implemented according to the relevant regulations of the Ministry of Industry and Information Technology, and the information service fee shall be exempted.
12329 The housing provident fund hotline mainly provides basic services such as business consultation, complaints and suggestions, return visits and investigations through artificial voice, and provides extended services such as business guidance, business inquiry and business acceptance through artificial voice and self-help voice according to local actual conditions.
12329 the construction mode of housing provident fund hotline can be divided into two types: self-built and service outsourcing. The independent self-built mode is organized and constructed by the urban housing provident fund management center, which is responsible for daily operation; Service outsourcing mode The provident fund center entrusts the outsourcing service provider to be responsible for the hotline construction and operation. All localities should choose the construction mode according to local conditions and encourage the adoption of service outsourcing mode. Conditional areas, hotline construction and operation can break the geographical boundaries, moderate regional concentration.
legal ground
Article 168 of the Company Law of People's Republic of China (PRC), the company's common reserve fund is used to make up the company's losses, expand its production and operation or increase its capital. However, the capital reserve fund shall not be used to make up the company's losses. When the statutory reserve fund is converted into capital, the retained reserve fund shall not be less than 25% of the registered capital of the company before the transfer. People's Republic of China (PRC) Social Insurance Law Article 4 Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights and interests records, and require social insurance agencies to provide social insurance consultation and other related services.
Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.