What's the use of Jingmai?

1, Jingmai Seller Workbench is a store operation and management platform for JD.COM merchants, which integrates high-quality resources from JD.COM and third-party software service providers (ISVs) and provides more choices of operation tools. 2. At the same time, business consulting information, store operation data and other information are more integrated, enabling businesses to manage stores more timely and efficiently and provide one-stop services. 3. The new version of Jingmai page is completely revised, and the style is more concise and intuitive. Data, plug-ins, information, menu bar and other functions are clear at a glance, making operation and use more convenient.

1. What's the use of Jingmai?

1, Jingmai Seller Workbench is a store operation and management platform for JD.COM merchants, which integrates high-quality resources from JD.COM and third-party software service providers (ISVs) and provides more choices of operation tools.

2. At the same time, business consulting information, store operation data and other information are more integrated, enabling businesses to manage stores more timely and efficiently and provide one-stop services.

3. The new version of Jingmai page is completely revised, and the style is more concise and intuitive. Data, plug-ins, information, menu bar and other functions at a glance, more convenient to operate and use!

4. Support system: Android system supports Android2.2 or above, and Apple supports ios7.0 or above.

5.JD.COM Dongdong is an instant messaging tool software launched by JD.COM, which is aimed at individual users in JD.COM, customer service in merchants and customer service in JD.COM.

6.“JD。 COM Knock Knock Merchant Edition is aimed at merchants and customer service in JD.COM, and supports functions such as chatting, working platform, finding colleagues quickly and checking the organizational structure of customer service.

7. According to JD.COM, the "Knock Knock" for individual users released this time has two functions: one is communication between individual users.

Users can chat individually or in groups by drumming; The second is the customer service consultation function. Users can communicate with customer service through JD.COM when shopping in JD.COM, but this function only supports PC.

8. It is understood that JD.COM Dongdong supports XP, Vista, Win7 and Win8. Users can log in with JD.COM account, chat with screenshots, send files, and customize expressions and avatars.

9. The function of this software is similar to that of Ali Want Want, and it is positioned as a communication tool for buyers and sellers.

Second, how to treat the chat record of Jingmai customer service?

You can find the chat record in the settings, and then open it.