If the citizen card account function is enabled, you can call the citizen card hotline "96225" or report the loss orally through IVR, or you can go to the center hall and business hall of the citizen card to report the loss formally with valid identity documents.
2. If you need to continue to use the citizen card, you can go to the central hall, business hall or service point of the citizen card with your valid ID card to go through the formalities of replenishing the citizen card (the original and photocopy of the valid ID cards of both parties are required for agency).
To reissue a citizen card, you must have an ID card. Without an ID card, you can't reissue a citizen card.
Extended data:
Citizen card refers to an integrated circuit card (IC card) issued by the government to citizens for handling personal social affairs and enjoying public services. Citizen cards include social security cards, electronic wallet cards and bank cards.
Citizen card has the basic functions of information storage, information inquiry and transaction payment. Citizen card account is a stored-value consumption account with citizen card (or social security card) as the main carrier, which is suitable for the distribution and management of special welfare and subsidy funds for specific people; At the same time, it is also suitable for designated commercial consumption fields. You can set a personal password, register and report the loss, but you can't withdraw cash.
Functions of citizen card:
1, medical insurance application
In addition to handling registration, treatment, admission and discharge procedures in designated medical institutions in accordance with relevant regulations, it should also be handled in designated pharmacies in accordance with relevant regulations.
Go to the municipal medical insurance agency to handle all kinds of registration and sporadic reimbursement procedures, and go to the municipal medical insurance agency to inquire about the balance of medical insurance personal accounts and other information.
With the popularization of citizen card application in designated medical institutions, the function of citizen card (social security card) is gradually opened; The future development trend of population and family planning information will gradually break away from the era of paper statistics, and the population information will be counted in the form of citizen IC cards; According to the different administrative regions, the undertaking banks are also different.
2. Public utilities
For example, Wujiang citizen card integrates the function of Suzhou Tong electronic wallet to realize seamless cross-regional use. The quick settlement function of small consumption places can be directly applied to public transportation, rental, libraries, supermarkets, convenience stores, gardens, contracted businesses and other fields. And is it convenient to pay the daily living expenses such as water, electricity, coal and telephone charges? .
3. Financial payment
The citizen card will be combined with all kinds of bank cards of commercial banks, which has the function of ordinary bank cards directly and can complete UnionPay card services such as deposit and withdrawal, consumption and transfer. At the same time, through the bank account bound to the citizen card, a number of public funds can be distributed and public utility fees paid, which is convenient for residents to use.
4. Other functions
Suzhou citizen card comes with bicycle and garden year card; Hangzhou citizen card comes with a tourist year card.
Baidu encyclopedia-citizen card