After the order status changes to "Shipped", you can log in to "My Order", click the order number to enter the order details, and inquire about the delivery information and estimated delivery time of the order. You can also call the courier company and provide the order number (if it is a parcel order, the parcel number is required), as shown in the figure below:
Step 2 order by regular mail
After the order status changes to "Shipped", you can log in to "My Orders", click the order number to enter the order details, and view the delivery information and estimated delivery time of the order. On the third day after the order is delivered, the post office will feedback the package number. At that time, you can also click Parcel Query in the order details to inquire about the delivery details according to the parcel number fed back by the post office.
Tips:
Post office parcel classification description: 3. Express mail order
After the order status changes to "Shipped", you can log in to "My Orders", click the order number to enter the order details, and view the order delivery information and estimated delivery time.
Tips: EMS service is provided by courier companies, including EMS, SF Express and Tong Yuan. SF Express is used in Hong Kong, Macao and Taiwan.
Step 4 order by yourself
When the order status changes to "Waiting for Self-collection", you can pick up the goods at the self-collection point. If you place an order and fill in your mobile phone number, you will receive SMS notification. In order to ensure the safety of your goods, please take the recipient's ID card with you when you pick up the goods. 5, merchant orders
(1) purchases goods from merchants, but Dangdang is responsible for distribution, and the distribution situation is the same as that operated by Dangdang itself. Please refer to the above distribution inquiry method.
Please click on "Merchant Guide" to learn about merchants.
(2) The merchant will deliver the goods purchased by the merchant. After the order is delivered, you can log in to "My Order", click the order number to enter the order details, view the information of the distribution company and contact the distribution company for inquiry. If no results are found, please contact customer service for processing.
Seek adoption