Method 1: 12306 official website query.
Search and open 12306 official website, log in to 12306 account, click "My 12306" in the upper right corner, jump to the "Personal Center" page, and select "Train Ticket Order" under the "Order Center" column in the left list to view the high-speed rail ticket purchase order information within 30 days.
Method 2: "Railway12306" APP query.
Open the mobile phone 12306 software, enter the home page, click "My" in the lower right corner, click on the top left avatar position, enter the login page, log in to the 12306 account, enter the home page, click "Orders" and click "Paid Orders" to view the orders within one month.
Method 3: Call and ask.
Call "area code+12306" to find the manual customer service. Please ask the manual customer service 12306 to help you check the information of the ticket purchase order. Before formal inquiry, registered users need to provide the user name of account number 12306 and relevant ticket purchase information (ticket purchase time, payment method, etc.). ), and only those who have passed the user authentication can query.
Note: Tickets purchased for more than one month cannot be found in official website and on the app 12306. 12306 official website and app can only help users keep the information of ticket purchase orders within 30 days, and the information of orders over 30 days will be deleted.