Statement of responsibilities of the British Geological Survey
We will devote ourselves to:
(1) Provide customers with timely and comprehensive relevant information to meet the needs of all customers and users.
(2) Determine customer demand through negotiation and provide quality service according to the judgment that can be made under the background of standard agreement framework.
(3) We always aim at the highest professional standards; Emphasize fairness, confidentiality, reliability, timeliness and value for money.
The British Geological Survey welcomes all customers, clients and stakeholders to give feedback on the quality of the project results, products and services we provide. If your feedback is a complaint, we hope that most potential problems can be solved by contacting the staff who handle your application. If employees can't handle your complaint properly, they will give it to someone with more experience. However, if you are not satisfied with the solution or handling of this problem, you may want to make a formal complaint. You can complain by letter, fax or email. In any case, you should provide all relevant information as much as possible so that we can handle your complaint as soon as possible. Please leave your contact information so that we can get more information from you.
You will receive a confirmation letter within 5 working days, indicating that we have accepted your complaint. Once your complaint is accepted, we will tell you how long it will take to give you a more detailed answer. In most cases, we will provide a comprehensive reply within 20 working days. However, this is not always the case, especially if we need to take further evidence according to the nature of your complaint. In this case, we will ensure that you can fully understand the progress of handling your complaint and provide you with a comprehensive answer as much as possible.
The British Land Survey fully recognizes the "Fair Trade Plan of Information" of the Public Sector Information Office. If you think that the British Land Survey has not fulfilled its promise in any part of this plan, you should first make a complaint according to the above procedures. If you still think that the British Land Survey has not solved your complaint fairly and reasonably, you can complain to the information office of the public sector.
Confidentiality policy of British Geological Survey
Freedom of information law and environmental information regulations;
The British Land Survey promised to fulfill its obligations in accordance with the Freedom of Information Act (2000) (FOI) and the Environmental Information Ordinance (2004) (EIR). If you need more information or suggestions, please click on the above link.
The Natural Environment Research Council and its constituent bodies are government agencies operating under these two laws.
As a part of the Natural Environment Research Council, the British Land Survey promised to fulfill its obligations in accordance with the Freedom of Information Act (2000) and the Environmental Information Ordinance (2004), which came into effect in June 2005.
According to the Freedom of Information Act (2000), the UK Land Bureau will disclose some information about its organization and operation upon application, although there are some exceptions. In this case, the UK Land Bureau can refuse to disclose information.
According to the Freedom of Information Act (2000), the British Land Survey cannot disclose its environmental information. On the contrary, the disclosure of environmental information is based on the Environmental Information Ordinance (2004). According to the Environmental Information Ordinance (2004), we will disclose some environmental information in our possession upon application, but there are some exemptions, so we can refuse to disclose information.
If you need more information or suggestions, please contact the advisory service of the British Land Survey. It should be noted that the consultation based on Freedom of Information Act (2000) must be submitted in writing, while the consultation based on Environmental Information Ordinance (2004) is not required to be submitted in writing.
How do the Freedom of Information Act (2000), Environmental Information Ordinance (2004) and Data Protection Act (1998) of the British Land Survey work together?
Technically, any application for information provided by the British Geological Survey is first and foremost an application for freedom of information. Article 39 of Freedom of Information Law (2000) lists some environmental information that can be exempted from being disclosed by Land Survey Bureau according to Freedom of Information Law (2000), and stipulates that such information must be handled in accordance with Environmental Information Ordinance (2004).
If the applicant is the subject of information, he must apply for private information in accordance with the Data Protection Ordinance (1998), which can be obtained through the Royal Documents Office.
In fact, these three laws work together. The Environmental Information Ordinance (2004) enables people to obtain scientific/environmental information held by the Geological Survey. When the applicant is the subject of information, the data protection regulations (1998) enable people to obtain private information. The Freedom of Information Act (2000) enables people to obtain all other information of the Geological Survey (for example, about the organizational structure of the Geological Survey).
Application:
The Freedom of Information Act (2000) gives you the most basic right as an individual, that is, to obtain all kinds of recorded information owned by government agencies (including the British Geological Survey). It lists some exemptions from this right and imposes obligations on government agencies, such as the British Land Survey. According to this law, any citizen can apply for information owned by government departments.
According to this law, you have the right to obtain the information you need through a written application (unless the information has been exempted according to this law). You will have the following rights:
We will tell you whether we have the information you need, and if so, we will tell you.
We will try our best to meet the legal time limit for processing information applications, that is, within 20 working days. If you think that we have violated the law in the process of processing your application, you can complain to the Information Commissioner.
Most information about our organizational structure can be obtained free of charge, but we may charge a fee for some applications for freedom of information. These charging standards are detailed in the plan issued by the Natural Environment Research Council.
According to the Freedom of Information Act (2000), environmental information owned by the Land Survey Bureau is exempt from disclosure because it is subject to the Environmental Information Ordinance.
Freedom of information:
According to the Environmental Information Law (2000), all government departments, including the Natural Environment Research Council, must adopt and abide by the provisions of the release plan:
(1) Information categories that we have published or will publish;
(2) How (or how) our information will be published;
(3) Is this information free for you (or will be in the future) or do you have to pay for it?
The release plan of the Natural Environment Research Council is dedicated to providing a large amount of information, so that you can easily obtain information without making a special application under the Freedom of Information Act (2000). We are also pleased to inform you of a series of materials provided by the Natural Environment Research Council.
As soon as we receive the application, we will provide the materials quickly (the application can be made by telephone, fax or email). Some of our information is exempted by law, so it will be excluded from public information by law.
The so-called "easy access" means that you can find this information on the website, or we can provide it to you from Winston's office or one of our research centers for free or at a reasonable fee, or even through the office supplies company or public library.
Outline of information release plan:
The following list details what must be included in each PDF file of the Natural Environment Research Council's information release plan.
Part I: Introduction.
(1) The tasks of the Natural Environment Research Committee;
(2) An integral part of the Natural Environment Research Council;
(3) Implementing the Freedom of Information Act (2000);
(four) the purpose of the information release plan;
(five) the responsibilities of the information release plan;
(6) Obtain an information release plan;
(7) Obtain the information release list;
(8) Cost category;
(9) Copyright;
(10) data protection regulations (1998);
(1 1) public interest and consultation;
(12) Complaints about the information release scheme;
(13) Review information release scheme;
(14) Exemption from inspection.
Part II: Information classification.
(1) organizational structure;
(2) strategic policies;
(3) financial management;
(4) research and training funds;
(5) Scientific achievements;
(6) Scientific Research Council on Utilization of Natural Environment;
(7) Science and society;
(8) Human resources and property management;
(9) Foreign exchanges;
(10) performance;
(1 1) Issues and countermeasures of congressional consultation;
(12) Management of Research Center of Natural Environment Research Council;
(13) Management of Cooperation Center of Natural Environment Research Council;
(14) file service.
Environmental information regulations (2004):
The Environmental Information Ordinance (2004) gives you the right to obtain environmental information owned by public institutions (including the Geological Survey). The Freedom of Information Act (2000) and the Environmental Information Ordinance (2004) list some exceptions to this right and impose obligations on government agencies, such as the Land Survey Bureau. According to the Environmental Information Ordinance (2004), any citizen can apply for access to environmental information owned by government departments.
According to the Regulations on Environmental Information Management (2004), an application for environmental information can be submitted orally or in writing (paper/electronic version), and the local bureau will give a written reply at the same time. If your application is too vague, we will contact you to confirm the information you need.
Our time limit for processing information applications is 20 working days. According to the Environmental Information Ordinance (2004), we can provide you with environmental information at a reasonable cost. Information about the charging standard can be obtained through our consulting service.
According to the Environmental Information Ordinance (2004), there are some exceptions, that is, in this case, we cannot provide you with the environmental information you need. If this happens, we will explain this decision to you in the rejection notice. This may include an explanation of the reasons for the decision, that is, on what public interest we cannot provide you with this information.
If we don't have the information you need, we will try our best to transfer your application to another government agency with information (with your consent, of course).
If you are not satisfied with the way we handle your application, you can apply for an internal complaint procedure through the consulting service. You must apply in writing within 40 working days after receiving our rejection notice, and we will give you an answer within 40 working days. If you are still not satisfied with our reply, you can complain to the Information Commissioner.