How to manage customer information well

Do a good job in customer information management;

1. Change your mind. Let the store re-recognize the importance of customer information.

2. Develop a template. Storefront should make a fixed customer information registration template, so that the clerk can fill in the summary every day.

3. Information summary. Summarize the customer registration form every day and enter it into the computer, and analyze the relevant data at the end of the month.

4. Post-tracking. The store manager needs to sort out, summarize and guide the clerk to sort out and analyze the customer resources every day, and make the time and plan for the follow-up service.