How to report the loss and reissue the personal customer guarantee of BOC?

Personal guarantee shall not be lost, and it can be reissued if lost. A letter of guarantee can only be reissued once, and the reissued fee is deemed to have been issued and needs to be registered in the branch account.

Due to differences in business in individual regions, please consult the handling outlets or call our customer service hotline 95566 for details (please call +86 10-95566 for overseas and Hong Kong, Macao and Taiwan regions).

If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.

The above contents are for your reference. Please refer to the actual business regulations.