1. Introduce the background and qualifications of consultants: explain the professional background and qualifications of consultants, including academic qualifications, professional training and professional associations or certification bodies. This will let patients know that the consultant has relevant professional knowledge and skills.
2. Emphasis on confidentiality and privacy: Emphasis on the consultant's confidentiality commitment to patients and privacy protection policies. Ensuring that patients know that personal information and conversations will be kept confidential will help build an atmosphere of trust and open communication.
3. Explain the role and responsibilities of psychological counselors: Explain that the main responsibilities of psychological counselors are to provide psychological and emotional support, help patients solve problems, improve their mental health and improve their quality of life. The role of interpretation consultant is to provide non-judgmental listening and support, help patients explore their inner feelings, understand the root causes of problems and find appropriate solutions.