The manual service telephone number of China Post Express is 1 1 183, and the customer service telephone number is also the unified customer service telephone number in China. EMS can be divided into air transport and land transport, with various postal modes, which are convenient and fast.
Postal express manual customer service provides services such as door-to-door collection, mail inquiry, consultation and complaint, and only charges local telephone charges. China Post's international business provides users with delivery services to more than 200 countries and regions around the world. According to different products, it can provide value-added services such as information inquiry, mail insurance, delay compensation, loss compensation, etc., to meet the different types of needs of users for delivery of articles, documents and letters.
Transfer to manual customer service through 1 1 183.
For door-to-door collection service, you can dial 1183 and press "1"to enter the "door-to-door collection" service. After entering the service, the manual service can directly press "0" to enter the manual service.
When consulting business, dial1183 and press "2" to enter the business consulting channel. At this time, press "1~3" according to different business prompts, for example, press "2" to enter domestic business, and then switch directly to manual operation.
If the mail query needs manual service, connect1183, and select "3" according to the prompt to enter the mail query. After entering the next floor, you will be asked to enter the relevant email number, or press "*" directly to enter the manual service.