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12345 is not a general telephone, but there are some effective complaint telephones in life, which can directly solve citizens' problems. For example, 12320, Health Bureau: complaints from medical institutions, disputes between doctors and patients, complaints and reports of counterfeit drugs; 12358, Development and Reform Commission: price complaints; 12365, Quality Supervision Bureau: quality complaints; 12333, labor bureau: complaints about labor and labor disputes, unpaid wages, and the rights and interests of workers are not guaranteed.
Nowadays, 12345 has become the first way for people to reflect their problems, and it can also directly solve problems related to people's lives, thus playing the role of benefiting the people and facilitating the people. So what can you complain about 12345?
1. Consultation category: including consultation on government information such as administrative functions and responsibilities, policies and regulations, and working procedures;
2. Complaints: including complaints about administrative management, social management, public services and other convenience services;
3. Suggestions: including opinions and suggestions on administrative management, social management and public services;
4. Help category: including help for management and services within the scope of administrative functions and powers.
In other words, citizens can call the "12345" hotline when they encounter problems such as broken street lamps, missing manhole covers, household registration migration, construction disturbing people, and annual inspection of automobiles. Moreover, the "12345" hotline provides citizens with the service of "24-hour attendance and all-weather acceptance". At present, the telephones of six units, including the Municipal Planning and Housing Security Bureau, the Municipal Education Bureau, the Municipal Forestry Bureau, the Municipal Agriculture Bureau, the Municipal Land and Resources Bureau and the Municipal Organs Administration Bureau, have been directly integrated into the "12345" hotline and started to operate, which is more convenient.
However, 12345 is not a general telephone either. It needs to be handed over to the relevant departments, and there is usually a delay in the middle, which is not the best shortcut for people who have something urgent to deal with. But there are some more effective telephone complaints in life than 12345, which can directly solve citizens' problems.
1, 12345, local government: all complaints, commonly known as the mayor's hotline.
2. 12320, Health Bureau: complaints from medical institutions, disputes between doctors and patients, complaints and reports of counterfeit drugs.
3. 12358, Development and Reform Commission: Price Complaints
4. 12369, environmental protection bureau: pollution complaints, noise pollution, lighting pollution, environmental pollution, etc.
5. 12398, SERC: power complaints
6. 12365, Quality Supervision Bureau: Quality Complaints
7. 12333, labor bureau: complaints about labor and labor disputes, unpaid wages, and labor rights and interests are not guaranteed.
8. 123 16, agriculture bureau: three rural complaints.
9. 12350, Safety Supervision Bureau: Safety Complaints
10, 123 19, Municipal Management Committee: complaints about city appearance, some places are called urban management.
1 1, 123 13, the national tobacco monopoly administrative law enforcement organs unified special hotline.
12, 12380, Organization Department: complaints from cadres.
13, 12388, discipline inspection and supervision: complaints about party style and clean government and anti-corruption.
14, 12366, tax department: tax consultation complaint.
15, 12336, Land Department: Complaints about illegal land use.
16, 12390, publishing department: anti-piracy complaints.
17, 123 18, Cultural Affairs Bureau: complaints about cultural activities.
18, 12395, maritime affairs: salvage at sea.
19, 12338, Women's Federation: Women's Rights Protection
20. 12348, bureau of justice: legal services, free legal consulting services.
2 1, 12368, court: filing a case for trial and consultation, commonly known as appeal and litigation here.
22. 12396, Science and Technology Department: Rural Science and Technology Services
23. 12309, procuratorate: prosecution report
24. 123 19, Ministry of construction: consulting services for heating, public transport, water supply, gas and construction industries.
25, 12349, community and domestic service
26. 1232 1, Ministry of Industry and Information Technology: Spam Reporting
27. 12335, Ministry of commerce: overseas business complaints
28. 12340, Bureau of Statistics: Social Situation and Public Opinion Survey.
29. 1235 1, Trade Union: Workers' Rights Protection
30. 12360, customs: customs services
3 1, 1236 1, Children's Charity Donation
32, 1237 1, party member Consulting.
33, 12377, illegal network report.