First, the service content of the public security organ consultation platform
The consultation platform of public security organs covers public security business consultation such as public security, transportation, household registration, entry and exit. Through the platform, citizens can learn about the handling process, required materials, precautions and other information of various public security businesses, so as to avoid difficulties or delays caused by not knowing the relevant regulations. At the same time, the platform can also provide legal advice and legal aid services to help the public solve legal problems involving public security business.
The second is the help-seeking service of the consultation platform of public security organs.
In addition to providing consulting services, the consultation platform of public security organs also has the function of receiving and processing public help information. In case of emergency, the public can seek help and support from the public security organs through this platform. According to the urgency and nature of the help-seeking information, the public security organs will respond in time and take corresponding measures to ensure the safety and rights of the public.
Three, the use of public security organs consulting platform
The public can use the consultation platform of public security organs through telephone consultation, online consultation and SMS consultation. Among them, telephone consultation is the most common way, and citizens can call the hotline of the public security organ to communicate directly with the staff; Online consultation is suitable for the public who need to submit questions or inquire information online; SMS consultation is suitable for people who need to get answers to simple questions quickly.
To sum up:
The consultation platform of public security organs is a platform for providing public security consultation services, which can answer the public's questions about public security, transportation, household registration, entry and exit, and also receive and handle the public's help-seeking information. The public can use the platform in many ways to obtain convenient and efficient information consultation and help-seeking services.
Legal basis:
People's Republic of China (PRC) Public Security Administration Punishment Law
Article 7 provides that:
The people's police of public security organs have the right to impose administrative penalties for public security in accordance with the provisions of this law.
The People's Republic of China People's Police Law
Article 2 provides that:
The tasks of the people's police are to safeguard national security, maintain social order, protect citizens' personal safety, personal freedom and legitimate property, protect public property, and prevent, stop and punish illegal and criminal activities.