1. Go to the information desk or ticket office of the railway station and ask the staff about the delay and whether there are other arrangements.
2. Call the railway customer service telephone number 12306 to explain the situation to the customer service staff and ask whether the order can be changed or cancelled.
3. If you buy an insurance service when you buy a plane ticket, you can apply to the insurance company for compensation and get the corresponding compensation.
If the train is delayed due to force majeure factors such as weather, you can apply to the railway department for compensation, but you need to provide relevant evidence.
In short, if you encounter problems caused by train delay, it is recommended to contact customer service 12306 or go to the information desk of the railway station for help.