In this information age, personal information is stored in many places, such as schools, hospitals, units, government departments and so on. And information leakage may also occur in any link. Information leakage will not only pose a threat to personal property safety, but even pose a threat to personal life safety, and this threat will persist after information leakage.
Extended data:
Service providers are the main channels for information leakage.
Among the respondents, "service providers secretly collect personal information without their consent" is the most important way for consumers to disclose personal information, accounting for 64.08%. 58.72% chose "there is a loophole in the daily network service system, which leads to the disclosure of personal information";
"Service providers or criminals intentionally disclose, sell or illegally provide personal information to others" accounted for 45.08%; "Criminals steal and defraud personal information through Trojans and phishing websites" accounted for 36.6%.
When the information collector asked for personal information, about 20% of the respondents actually provided it when asked, without reading the relevant "privacy or personal information protection rules", without considering the security of personal information or thinking that they could not refuse to provide personal information.
(2) information disclosure, consumers remain silent.
Consumers' understanding of laws related to information protection is not ideal. Among them, 5 1.36% and 14.52% of the respondents knew little about relevant laws. An important reason for this situation is that there is no unified legal protection system for personal information in China, and the existing relevant legal norms are scattered and messy.
In terms of personal information protection, the new Consumer Law stipulates that "business operators shall not send commercial information to consumers without the consent or request of consumers, or if consumers explicitly refuse". The survey shows that in reality, 46.64% of the respondents still received the commercial information sent by the service provider after explicitly refusing.
When the personal information of the respondents was infringed, 38.06% people chose "take it for granted, take no measures and keep silent"; The respondents who chose "bring a lawsuit to the people's court and resort to law" were the least, accounting for 16.03%.
(3) Stealing personal information is mostly for commercial interests.
According to the survey, 73.25% of the respondents chose to "steal or sell personal information driven by the interests of criminals"; The rest is "the relevant legislation is imperfect and the punishment lacks deterrence", 62.09%; "Operators fail to effectively protect personal information or there are loopholes in personal information management to reduce operating costs", 6 1.94%.
The investigation shows that the commercial interests of criminals are the main factor that infringes on personal information at present. In addition, the lack of a unified and effective legal system in China is also a factor that cannot be ignored. It is necessary to promote the legislation of personal information protection as soon as possible.
The survey also shows that the main reasons for the difficulty in safeguarding rights are: "it is difficult to investigate and collect evidence", accounting for 76.56438+0%; "The amount of compensation and punishment are insufficient, even if the rights are successfully defended, it will not be able to curb the infringement of personal information", accounting for 66.23%; "It is difficult to identify the infringer", accounting for 6 1.35%.
China Ping 'an-Customer Service
People's Daily Online-Two-thirds of consumers' personal information was leaked.