Unicom's scope of acceptance: basic telecommunications services. Such as communication and Internet installation, engineering construction, maintenance, network signal, tariff and customer service.
Cable TV Network Company accepts basic cable digital TV and broadcasting Internet broadband, value-added services and broadcasting 5G network services, such as the construction and operation of broadcasting 5G network services, consultation on broadcasting 5G related products and tariffs, installation and maintenance of basic cable digital TV and broadcasting Internet broadband, engineering construction and complaint handling of customer service.
Acceptance scope of Civil Affairs Bureau: 1. Responsible for the registration and supervision of social organizations such as social groups, foundations, private non-enterprise units and social service institutions in the city. Two, responsible for the city's urban and rural residents minimum living security, poor people help, temporary assistance, homeless beggars relief work. Three, responsible for guiding the construction of urban and rural community governance system, responsible for the city's administrative division management, administrative boundary management and place name management. Four, responsible for the city's marriage registration management. Five, responsible for the city's funeral management. Six, responsible for the city's pension services. Seven, responsible for guiding the counties and districts of the disabled two subsidies. Eight, responsible for the city's child welfare, abandoned child protection, child adoption, child rescue and protection. Nine, responsible for welfare lottery management and public fundraising management. Ten, responsible for the city's social work management.
Third, warm tips
1. The acceptance method of answering activities is to answer citizens' demands by telephone, and not to receive visitors.
2. Complaints beyond the scope of acceptance shall be handled by the staff of Hebi Hotline 12345 according to routine procedures.
Dear citizens:
In order to further improve the service quality of our city's 12345 hotline and optimize the service experience, Hebi 12345 hotline system will be upgraded and maintained on Tuesday, May 3, 2022 for 17. During the system upgrade, you will not be able to answer calls from citizens. If you have any complaints, you can report them through the hotline szrx 12345 @126.com or call12345 after the system returns to normal.
Please forgive the inconvenience! Thank you for your support and attention to Hebi 12345 hotline!