Information security service refers to a service that provides enterprises and governments with comprehensive or partial information security solutions to meet the overall security management needs. At present, the information security construction of domestic governments and enterprises is mostly in the primary stage, lacking reasonable information security planning and corresponding security management mechanism. These problems are limited by the overall management level and information level.
Service function introduction
It is difficult to fundamentally change in the short term. At present, domestic information security service providers have put forward their own security service systems, which generally include information security assessment, reinforcement, operation and maintenance, education and risk management. These advanced ideas of western background not only attract users, but also cause great confusion to users.
The direct motivation of many users to buy security services is to respond to current security incidents, satisfy the will of management or reduce the pressure of public opinion from inside and outside. There is a big gap between the form and content of services and actual needs. It must be admitted that information security service's current help to users is mainly in technology, and its influence on management is limited.
The biggest problem that users generally encounter is the lack of their own resources, in fact, the absence of "security administrators", followed by the need to explore basic management systems. From the user's point of view, the practical benefits that information security service can bring include: making up for the shortage of user manpower, making up for the shortage of user technology, making up for the shortage of user information and making up for the shortage of user management ideas.
These services are mainly delivered to users through service teams, especially front-line personnel. The technical level and attitude of service personnel will directly determine the benefits of users.