The Town People's Government (street offices) shall do a good job in public legal services within its jurisdiction. Article 5 The municipal and district people's governments shall draw up a list of public legal services, and make clear the types, contents, modes and providers of public legal services, and make it public.
The list of public legal services should be updated and adjusted in a timely manner according to the actual situation. Article 6 The judicial administrative department shall take the lead in promoting the construction of public legal service system, and be responsible for the management and supervision of relevant public legal services within its administrative area.
People's courts, people's procuratorates, human resources and social security, development and reform, finance, civil affairs, agriculture and rural areas, letters and visits, public security and other departments shall, according to their respective responsibilities, do a good job in providing public legal services. Article 7 The municipal and district people's governments shall strengthen the informatization and intelligent construction of public legal services, comprehensively apply modern information technologies such as the Internet, cloud computing and big data, and promote functional interoperability, information sharing and efficient linkage among various departments and platforms.
The municipal and district judicial administrative departments shall strengthen the development and application of public legal service big data, predict the development trend of legal service demand and the risk of social contradictions, and provide reference for government decision-making. Eighth trade unions, the Communist Youth League, women's federations and other people's organizations, as well as lawyers, notaries, judicial experts, arbitrators and people's mediators associations, shall, according to their respective functions and duties, participate in the construction of public legal service system.
Village (neighborhood) committees shall provide relevant public legal services in accordance with relevant regulations. Ninth newspapers, radio, television, Internet and other media should strengthen the publicity of the contents, forms and methods of public legal services, and improve the public's awareness rate of public legal services. Chapter II Public Legal Service Platforms Article 10 The municipal and district people's governments shall reasonably determine the layout and scale of public legal service platforms according to the level of economic and social development, population, environmental conditions and the development needs of public legal services.
Public legal service platform includes entity platform, hotline platform and network platform. Eleventh physical platform refers to the public legal service center established by the municipal and district people's governments, and the place where the town people's government (street office) provides public legal services in the town (street) and village (neighborhood). Twelfth entity platform should be equipped with office space and service place, relying on existing resources such as legal aid center and judicial office, and can be set up independently if conditions permit.
Service places should be set according to the corresponding standards, meet the requirements of practicality, safety, science, beauty and uniform identification, facilitate the public to obtain information and seek help, improve barrier-free facilities, and facilitate the use of disabled people and the elderly. Article 13 Under the guidance of the judicial administrative department, the entity platform provides legal publicity and education, legal consultation, legal aid, people's mediation, legal affairs handling guidance and other services according to its duties.
The physical platform can introduce services such as lawyers, notaries, judicial expertise and professional mediation in the industry. By integrating resources, we can concentrate all kinds of public legal services and provide all-round and one-stop legal services. Fourteenth hotline platform and network platform by the municipal judicial administrative department unified construction and management, to provide legal advice, information inquiry, legal affairs guidance and other services. Fifteenth municipal judicial administrative departments to develop the city's public legal service guidance standards, clear entity platform, hotline platform and network platform service scope, service guide. Article 16 The municipal judicial administrative department shall promote the interconnection of entity platforms, hotline platforms and network platforms, realize online and offline integrated services, and improve the quality and efficiency of public legal services. Seventeenth public * * * legal service platform and government public * * * services, litigation services, procuratorial services, emergency help and other public * * * service hotline to establish a collaborative linkage mechanism to enhance collaborative processing capacity.
When providing public legal services, the public legal service platform shall promptly guide or transfer matters handled by relevant units, and inform the clients. The unit that accepts the transfer shall handle it in a timely manner in accordance with the regulations and give feedback to the public legal service platform. Chapter III Basic Public Legal Services Article 18 The municipal and district people's governments shall, according to the economic and social development, increase the effective supply of basic public legal services, meet the people's growing demand for legal services, and promote the equal, universal and balanced development of basic public legal services.