Customer service hours are from nine to twenty-one. Pinduoduo takes the original social grouping as the core model, focusing on tens of billions of subsidies, agricultural products going up, good goods of origin and so on. There may be some transaction problems in actual use, which need customer service to solve.
Enter the official self-service, and click to contact customer service. Send labor service, and click online to consult labor. Page pops up the order, select the order to consult, or click the non-order question. The page pops up to connect with human customer service, and you need to wait in line. After the queue is completed, it will be connected to the manual customer service, and you can find the manual customer service.
Problems that customer service can solve.
Pinduoduo seller customer service is the exclusive customer service of Pinduoduo store. Its main task is pre-sales. Customer service needs to answer customers' questions about goods, guide customers to buy goods, order status after placing an order, logistics problems and so on. And solve after-sales problems such as returns.
The customer service of Pinduoduo platform is the official customer service of Pinduoduo platform, which serves the sellers and buyers with many products, such as answering all kinds of questions in the process of seller's store opening operation and buyer's purchase, and intervening to solve and coordinate the contradictions and disputes between buyers and sellers when disputes arise.