2. Suggestions: accept the opinions and suggestions on the political, economic, cultural, social and ecological construction of our city and the work of "five cities creating together".
1. The skills of dialing 12345 are listed as follows:
1, call 12345 public telephone to reflect the problem, and have a clear goal;
2. The contents of the complaint must be objective, true, accurate and comprehensive, and the facts shall not be fabricated or distorted at will;
3. The language is civilized, the mood is calm, the appeal is concise, and the call time is shortened as much as possible;
Two. Yuncheng 12345 Acceptance Scope
1. Consultation: accept the consultation on the responsibilities, procedures, administrative examination and approval, openness of government affairs and other relevant policies, laws and regulations of government departments and their staff; Consultation on the development of "five cities creating together" and its creative effect.
2. Suggestions: accept the opinions and suggestions on the political, economic, cultural, social and ecological construction of our city and the work of "five cities creating together".
3. Reflection: Accept the reflection on the work efficiency, work attitude, work style and work quality of the staff of government departments.
4. Complaints: Accepting complaints and reports on violations of administrative regulations by government departments and their staff.
5. Ask for help: accept people's help in production, life, enterprise production and operation, development environment, policy assistance, etc. Matters that should be solved within the scope of government duties and functions.
12345 What are the working hours of the hotline?
1. Monday to Friday from 9 am to 5 pm.
2. Legal holidays are not during working hours.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 1 This Law is formulated for the purpose of protecting the legitimate rights and interests of consumers, maintaining social and economic order and promoting the healthy development of the socialist market economy.
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